Starwood Capital Lighthouse Point hotels

"Nice stay. The resort fee caught"

"Sufficient but high pric"

"as things were acceptable"

"Crown plaza was our very first stay at this hotel. Everything was accommodating ,we we're pick up by hotel shuttle and was given a early check-in which was a plus. The room was clean that gave a good first impression We slept well and enjoyed breakfast in the morning at ki ki restaurant. Overall we had a good stay. "

"My stay at the hotel had a rocky start due to some initial room issues; however, these were promptly and professionally resolved by Michell at the front desk, whose attentiveness and customer service truly stood out. Because of her efforts, my overall experience improved significantly and reflects the level of care the hotel provides. While I did encounter a minor issue with valet prior to my stay, I want to emphasize that this was an isolated experience and not representative of the valet team as a whole. In fact, the valet staff—especially the two ladies I interacted with—were exceptional, and their manager was equally courteous and professional. Overall, I believe in providing an honest and balanced review. Despite the initial challenges, the service recovery and consistent professionalism across the team made my stay a very positive one. I would confidently rate this experience five stars, largely due to the outstanding customer service."

"Although they say its a resort they charge you for use of beach chairs on the beach. As for the hot tub lots of children playing in it. We left behind a white North face raincoat on the bed. Called the resort on Sunday after leaving Saturday to let them know. Was told by Don lost and found closed. Called Monday no jacket found. Very disappointed. Dont leave anything behind and lock your funds up. Still have not received a call back to file a complaint. "

"This is a great find. Reasonable nice staff perfect pickup at airport Would definitely use again. "

"The staff is very rude and don’t do their jobs, the pool was super dirty "

"The hotel needs total repairs, a deep cleaning, and painting. It is disgusting. I do not recommend it."