"Secrets Akumal is a beautiful resort, and we had a great stay overall. We stayed in Building 3 on the first floor in a swim-out room, which had direct access to the pool from our patio. It was a great option and gave us a convenient, more private place to relax whenever we wanted some time away from the main pools.
The staff were extremely friendly, attentive, and helpful throughout our stay. The entire property was clean and well maintained, and the service was consistently excellent. Our concierge, Karen, was especially helpful and sent us daily messages with information about available activities, excursions, and events around the resort.
We spent quite a bit of time relaxing in the beachfront cabanas, which were very comfortable. We also treated ourselves to a spa day and thoroughly enjoyed it. The spa facilities are top-notch and were definitely one of the better parts of our stay.
The biggest downside was the beach itself. There isn’t much of a beach directly in front of the resort, as the usable stretch of sand is fairly narrow. There was also a significant amount of seaweed during our stay, which made the beach less appealing than we expected. If having a large, pristine beach is a major priority for your vacation, this is something to keep in mind.
One other thing to be aware of is the resort membership presentation. Be prepared to receive a sales pitch regarding their membership program. It wasn’t enough to negatively affect our overall experience."
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