Hotel Pantai di England Barat Laut

"Everything was perfect "

"Shower gel bottle was not refilled over the 4 days we stayed. The shampoo was a useful alternative though."

"Room itself fine but newly fitted shower tray flooded bathroom - Room service poor as 3 different menus give 3 different times this is available and a 4 Star hotel stopping room service at 8.00pm???? Wnen cold sandwiches came with chips quality was v poor - drie out bread a scraping of butter and over-fried oily chips - definitely not a 4 Star hotel - younger bar tender needs training on customer service and attitude. Housekeeping staff and receptionist great."

"Kind staff, nice room, great location!"

"Great cooked breakfast option in beautiful bar area of the pub with great views."

"Need a mirror over the desk/dressing table area. Bar should be open from at least noon onwards…1pm is too late!"

"We booked 2 junior suites, room 228 was very nice and matched what was advertised on the website. Unfortunately room 117 was less satisfactory, 2 rooms on different levels had been knocked together to form a 'suite' with 2 bathrooms a very small bedroom and remote equally small sitting area. Nice view of the bin store from the window resulting in plenty of clattering as bins were deposited there. Breakfast was fine and the staff were very nice."