Hotel Mesra Haiwan Kesayangan di England Barat Laut

"Room was fine with what looked like a recently refurbished bathroom. Staff were incredibly friendly and helpful. The food was beautifully presented and of à high quality. Would definitely stay here again"

"Struggled to find hotel. There was a connecting door that someone was trying every half hour. Won’t be back."

"Room itself fine but newly fitted shower tray flooded bathroom - Room service poor as 3 different menus give 3 different times this is available and a 4 Star hotel stopping room service at 8.00pm???? Wnen cold sandwiches came with chips quality was v poor - drie out bread a scraping of butter and over-fried oily chips - definitely not a 4 Star hotel - younger bar tender needs training on customer service and attitude. Housekeeping staff and receptionist great."

"Clean room, everything we needed , staff were helpful, breakfast was nice , evening meal was lovely . "

"Not enough lift facilities at the premises"

"Small compact room exceptionally clean both room and bathroom. Excelllent for overnight stay."

"Bathroom was filthy and covered in white powder (possibly plaster dust). Reported it but staff took no action which was very disappointing, especially considering the high cost of the room. Very understaffed and overall poor value for money. Which if booked somewhere else in hindsight as I've stayed in far better lake district hotels for less money."