Hotel Keluarga di Sarawak

"Staff & services (amazing), Facilities & amenities (fantastic), Location (superb), POIs in the vicinity (within walking distance), Personal overall rating (excellente)"

"No issues at all. Everything is great! Location is perfect."

"Very convienent but the maintainance about comfort room need to improved. Sink is clogged "

"Was expecting busy and crowd bcos of Christmas weekend. Pleasantly surprised it was not so. Had good personalised services by concierge"

"All are good . The only area needs to improve is the check in speed by counter staff … I always check in pullman miri and kuching and they seem to have same weakness in check in speed "

"The hotel is located close to the Kuching Hilton, and is a short walk uphill from the Waterfront. The property presents itself as an up-market establishment and makes a great impression upon arrival. However once inside, one is slightly underwhelmed. Parking is shared with the shopping center downstairs and is not complementary. The air conditioning in the room did not cool fully despite adjusting the controls. The TV stations offered did not match what was printed in the list in the room. Sometimes it was difficult to get towels at the swimming pool. Also housekeeping sometimes missed replenishing the in-room amenities. Most disappointing was neither the front desk nor housekeeping answered when telephoned from the room. Overall, it just missed on making itself the premier destination in town."

"A good place to stay with great location. "

"Arrived too early for check in and requested to enter the room earlier. Friedly receptionist (Mr. Ridho) was helpful and made it happened. He deserved a salary raise from the service provided. The room was tidy and clean. Close to restaurant and mall. Good place to stay."

"This is my first time in Kuching, Sarawak for the conference. Hotel was awesome, food was fabulous, staffs were super nice. I really enjoyed my stay."