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Hilton Kuching

Photo gallery for Hilton Kuching

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk

Overview of Hilton Kuching

Hilton Kuching

5.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
1 Jln Tunku Abdul Rahman, Kuching, Sarawak, 93100

Explore the area

  • Popular LocationTun Jugah Shopping Center5 min walk
  • Popular LocationSri Srinivasagar Kaliamman Temple10 min walk
  • Popular LocationKuching City Mosque17 min walk
  • AirportKuching (KCH-Kuching Intl.)10 min drive

Choose dates to view prices

About this area

Kuching

Located in Kuching, Hilton Kuching is in the city centre. Chinese History Museum and Textiles Museum Of Sarawak are cultural highlights, and travellers looking to shop may want to visit Hills Shopping Mall and Riverside Shopping Complex. Travelling with kids? Consider Golden Anniversary Bridge and Sultan Iskandar Planetarium. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Hills Shopping Mall - 3 min walk
  • Tua Pek Kong - 4 min walk
  • Tun Jugah Shopping Center - 5 min walk
  • Sri Srinivasagar Kaliamman Temple - 10 min walk
  • Kuching City Mosque - 17 min walk

Getting around

  • Kuching (KCH-Kuching Intl.) - 10 min drive

About this property

Hilton Kuching

5-star, family-friendly hotel near Kuching Waterfront
5 restaurants, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hilton Kuching offers 315 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, designer toiletries, bidets and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages spoken

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 29 per day), Wired Internet (surcharge)
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 5.00 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 52 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Toh Yuen Restaurant
  • Cafe Cino
  • Steakhouse
  • Waterfront Cafe
  • Matang Terrace

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • Shopping
  • Spa services

Family friendly

  • Children's pool
  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (9305 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Renovations and closures

The property will be renovating from 28 March 2022 to 28 April 2022 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 80.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 52 per person (approximately)
  • Fee for in-room wireless Internet: MYR 29 per day (3-device limit, rates may vary)
  • Fee for in-room wired Internet: MYR 29 (rates may vary)
  • Airport shuttle fee: MYR 79.50 per vehicle (roundtrip)
  • Self-parking fee: MYR 5.00 per day
  • Rollaway bed fee: MYR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Hotel Kuching
Hilton Kuching
Kuching Hilton
Hilton International Kuching
Hilton Kuching Hotel Kuching
Hilton Kuching Sarawak
Kuching Hilton International
Hilton Kuching Hotel
Hilton Kuching Hotel
Hilton Kuching Kuching
Hilton Kuching Hotel Kuching

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 224 out of 577 reviews
5 - Excellent 39%
Rating 4 - Good. 256 out of 577 reviews
4 - Good 44%
Rating 3 - Okay. 57 out of 577 reviews
3 - Okay 10%
Rating 2 - Poor. 29 out of 577 reviews
2 - Poor 5%
Rating 1 - Terrible. 11 out of 577 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3.3/5

Eco-friendliness

3/5 Okay

Stayed 2 nights in Mar 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

4/5 Good

Travelled with family
Liked: Room comfort
Great location... A little faded
5D4N at Hilton Kuching from Johor. The location is superb right by the river at one end of the waterfront, breakfast was pretty decent with a reasonable amount of choice and friendly service. Our rooms (12th floor) were spacious and included a sitting room which was a real bonus. The rooms were generally clean but some areas need more maintenance such as the trim in the bathrooms. The biggest issue was that we had to queue for over an hour in a crowded lobby in order to check in on our arrival. There was no system or organisation and the whole process was painfully slow (even taking into account SOPs and the fact that the lobby was undergoing refurbishment). The hotel really needs to work out a better system for this in busier periods. Otherwise, very pleasant and will consider on next visit.
Stayed 4 nights in Dec 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist was helpfull. Room is clean. Breakfast too little choices, not worth it too expensive
Stayed 1 night in Dec 2021

4/5 Good

Business traveller
Room condition was old & should refurbish especially toilet room. Parking need to pay even room guest?? Will not my 1st choice to stay in Kuching next trip.
Stayed 1 night in Dec 2021