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The Waterfront Hotel

Photo gallery for The Waterfront Hotel

Front of property
Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, soundproofing

Overview of The Waterfront Hotel

The Waterfront Hotel

4.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
68, Jalan Tun Abang Haji Openg, Kuching, Sarawak, 93000

Explore the area

  • Popular LocationKuching City Mosque7 min walk
  • Popular LocationTun Jugah Shopping Center15 min walk
  • Popular LocationSarawak State Legislative Assembly15 min walk
  • AirportKuching (KCH-Kuching Intl.)21 min drive

Room options

About this area

Kuching

Located in Kuching, The Waterfront Hotel is connected to a shopping centre. Sarawak Museum and Chinese History Museum are cultural highlights, and some of the area's notable landmarks include Kuching City Mosque and Fort Margherita. Sultan Iskandar Planetarium and Sarawak Orchid Garden are also worth visiting.

What's nearby

  • Plaza Merdeka - 1 min walk
  • Hin Ho Bio - 3 min walk
  • Kuching City Mosque - 7 min walk
  • Tun Jugah Shopping Center - 15 min walk
  • Sarawak State Legislative Assembly - 15 min walk

Getting around

  • Kuching (KCH-Kuching Intl.) - 21 min drive

Restaurants

  • Nyan Shin Cafetaria - Hakka Noodle - 2 min walk
  • Drunk Monkey - 3 min walk
  • Kim Joo - Kolo Mee - 4 min walk
  • Pincho Loco - 4 min walk
  • Black Bean Coffee - 5 min walk

About this property

The Waterfront Hotel

4-star hotel connected to a shopping centre
Located close to Plaza Merdeka and Kuching Waterfront, The Waterfront Hotel provides a return airport shuttle, a poolside bar and a shopping centre on site. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Cafe Via Mare, the on-site café. In addition to a cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool
  • Free self-parking
  • Meeting rooms, smoke-free property and luggage storage
  • A 24-hour front desk, free newspapers and concierge services
  • Guest reviews give good marks for the helpful staff and proximity to shopping
Room features
All 208 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and dressing gowns.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 8 AM to 8 PM
  • Airport shuttle at scheduled times

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Cafe Via Mare

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • Shopping centre
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 15 per person (one way)
  • Airport shuttle fee per child: MYR 15 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Waterfront Hotel Kuching
Waterfront Kuching
The Waterfront Hotel Hotel
The Waterfront Hotel Kuching
The Waterfront Hotel Hotel Kuching

Frequently asked questions

Does The Waterfront Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at ?

As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at on 3 Feb 2023 start from RM 216.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Waterfront Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Waterfront Hotel?

Self-parking is free at this property.

What time is check-in at The Waterfront Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at The Waterfront Hotel?

Checkout is at noon.

Does The Waterfront Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8 AM-8 PM at scheduled times. A fee of MYR 15 per person applies.

Where is The Waterfront Hotel located?

Located in the heart of Kuching, this hotel is within a 5-minute walk of Plaza Merdeka and Kuching Waterfront. Golden Anniversary Bridge and Chinese History Museum are also within 10 minutes.

Reviews

8.8

Excellent

Rating 10 - Excellent. 227 out of 449 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 174 out of 449 reviews" "
" "8 - Good 39%
Rating 6 - Okay. 34 out of 449 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 9 out of 449 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 5 out of 449 reviews" "
" "2 - Terrible 1%

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.5/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

KOSMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and beautiful view from my room
Stayed 1 night in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, next to historical Carpenter St., and India St. Very accessible to local kopitiam foods.

10/10 Excellent

Noor Faridah

Travelled with family
Liked: Cleanliness, staff & service
Average

8/10 Good

Sue Kheong

Travelled with partner
Liked: Cleanliness, staff & service
Hotel located at Waterfront with bridge to Kuching North. Close to Chinatown and easy access to lots of local food places. Nice walking along the Waterfront and the local shops, like going back in time to earlier days in Singapore. Ventilation in room not too good. Woke up each morning with smoke smell in room. Aircon can be a bit noisy when turn on high. Had problem with WIFI for the first 2 days, until the hotel provided a dedicated device for the room. Nice hotel. Clean and very convenient. Will certainly return with other family members for a holiday, and travel out a bit to the surrounding areas and explore the various cultural offerings.

10/10 Excellent

Kuan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location,the friendly staffs
Stayed 1 night in Sep 2022

10/10 Excellent

Seng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 5 nights in Sep 2022

8/10 Good

Laurel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff, nice swimming pool, convenient location
Stayed 6 nights in Aug 2022

8/10 Good

MOHD HILMEE

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel. My room was spacious and comfortable. Unfortunately, I got sick shortly after arriving (Covid) and had to leave for quarantine.
Stayed 3 nights in Aug 2022