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Stayinn Gateway Hotel Apartment

Photo gallery for Stayinn Gateway Hotel Apartment

Standard Double Room | In-room safe, desk, iron/ironing board, rollaway beds
Standard Twin Room | In-room safe, desk, iron/ironing board, rollaway beds
Standard Double Room | In-room safe, desk, iron/ironing board, rollaway beds
Executive Apartment, 2 Bedrooms | In-room safe, desk, iron/ironing board, rollaway beds
Standard Twin Room | In-room safe, desk, iron/ironing board, rollaway beds

Overview of Stayinn Gateway Hotel Apartment

Stayinn Gateway Hotel Apartment

4.0 star property

7.2/10 Good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry
No 9 Jalan Bukit Mata, Kuching, Sarawak, 93100

Explore the area

  • Popular LocationKuching City Mosque18 min walk
  • Popular LocationSouth City Park2 min drive
  • AirportKuching (KCH-Kuching Intl.)20 min drive
  • Popular LocationSarawak State Legislative Assembly20 min drive

Room options

About this area


Located in Kuching, Stayinn Gateway Hotel Apartment is in the city centre. Travellers who have shopping on the agenda can visit Hills Shopping Mall and Plaza Merdeka, while those looking for another kind of activity may want to explore Kuching Waterfront. Sultan Iskandar Planetarium and Sarawak Orchid Garden are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Hills Shopping Mall - 2 min walk
  • Tun Jugah Shopping Center - 3 min walk
  • Kuching City Mosque - 18 min walk
  • South City Park - 2 min drive
  • Sarawak State Legislative Assembly - 20 min drive

Getting around

  • Kuching (KCH-Kuching Intl.) - 19 min drive


  • OldTown White Coffee - 2 min walk
  • Bukit Mata Seafood - 3 min walk
  • Tribal Stove - 4 min walk
  • Planet Sambal - 5 min walk
  • The coffee garden - 5 min walk

About this property

Stayinn Gateway Hotel Apartment

4-star hotel in the business district
Located close to Hills Shopping Mall and Jalan Padungan, Stayinn Gateway Hotel Apartment provides a rooftop terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities such as a business centre.
You'll also find perks such as:
  • Free self-parking
  • Breakfast (surcharge), smoke-free property and luggage storage
  • ATM/banking services, a vending machine and tour/ticket information
  • Guest reviews say good things about the family-friendly amenities and walkable location
Room features
All 44 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with cable channels, DVD players and DVRs
  • Wardrobes/cupboards, toasters and daily housekeeping


Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking (max. 1 space per unit)

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: MYR 15 for adults and MYR 10 for children

Restaurants on site

  • Residents Lounge

Things to do

  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Laundry facilities
  • Rollaway/extra beds (surcharge)


  • ATM/banking services
  • Lift
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room


  • Garden
  • Rooftop terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Handrails in hallways
  • In-room accessibility (selected rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)


  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels


  • 32-inch LCD TV
  • TV/satellite channels
  • DVD player
  • DVR

Food and drink

  • Free bottled water
  • Toaster


  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Similar properties

See similar properties



Check-in from 2:00 PM - 1:30 AM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 1:30 AM
Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: Security help desk at back entrance on the ground floor
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval


No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 60.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: MYR 15 for adults and MYR 10 for children (approximately)
  • Rollaway bed fee: MYR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ariva Gateway
Ariva Gateway Hotel
Ariva Gateway Hotel Kuching
Ariva Gateway Kuching
Ariva Kuching
Gateway Kuching
Ariva Gateway Kuching Hotel Kuching
Ariva Gateway Kuching Sarawak
Somerset Gateway Hotel Kuching
Somerset Gateway Kuching
Ariva Gateway Kuching Serviced Residences Hotel
Ariva Gateway Serviced Residences Hotel
Ariva Gateway Serviced Residences
Somerset Gateway Kuching
Somerset Gateway Hotel Kuching
Ariva Gateway Kuching Serviced Residences Sarawak
Ariva Gateway Serviced Resinc
Stayinn Gateway Kuching
Stayinn Gateway Hotel Apartment Hotel
Stayinn Gateway Hotel Apartment Kuching
Ariva Gateway Kuching Serviced Residences
Stayinn Gateway Hotel Apartment Hotel Kuching

Frequently asked questions

Is Stayinn Gateway Hotel Apartment pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 9 Feb 2023, prices found for a 1-night stay for 2 adults at on 9 Mar 2023 start from RM 270.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Stayinn Gateway Hotel Apartment?

Self-parking is free at this property.

What time is check-in at Stayinn Gateway Hotel Apartment?

Check-in is from 2:00 PM - 1:30 AM.

What time is check-out at Stayinn Gateway Hotel Apartment?

Checkout is at noon.

Where is Stayinn Gateway Hotel Apartment located?

Located in the heart of Kuching, this hotel is within a 10-minute walk of Hills Shopping Mall and Jalan Padungan. Kuching Waterfront and Plaza Merdeka are also within 15 minutes.

Can I cancel my reservation for free at Stayinn Gateway Hotel Apartment and receive a full refund?

Yes, Stayinn Gateway Hotel Apartment offers free cancellation on select room rates, because flexibility matters! Please refer to Stayinn Gateway Hotel Apartment cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 25 out of 166 reviews" "
" "10 - Excellent 15%
Rating 8 - Good. 81 out of 166 reviews" "
" "8 - Good 49%
Rating 6 - Okay. 40 out of 166 reviews" "
" "6 - Okay 24%
Rating 4 - Poor. 12 out of 166 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 8 out of 166 reviews" "
" "2 - Terrible 5%




Staff & service




Property conditions & facilities




10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

IvanOh, KL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and well maintained. Staff, from front desk to housekeeping are friendly and helpful. Price is decent. Location is in the city but without the hustle and bustle of traffic...could be the Covid 19...Would certainly recommend friends this place.
Stayed 4 nights in Jul 2020

10/10 Excellent

Muhammad Radhi Aiman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hard to get parking
Stayed 1 night in Jul 2020

6/10 Okay


Travelled with group
Disliked: Cleanliness
unable to get a king bed last min , bedsheet was spotted with black inks and stains , makeup room wasnt properly done . and the free parking wasnt properly advised , ended up with ticket fine . ;(
Stayed 3 nights in Oct 2019

4/10 Poor


Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location is good & counter staffs are friendly. The apartment we stayed is very dated. The toilet is infested with houseflies, we killed about 50 houseflies during our 2 days stay there.
Stayed 2 nights in Apr 2019

8/10 Good


Liked: Cleanliness, staff & service, amenities
Staff was friendly but room carpet wasnt very clean
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Chin Yen

Liked: Staff & service
Disliked: Property conditions & facilities
Nice location but old and tired
The building is getting old and tired but I can’t fault the location. The staff was friendly but the apartment needs to improve on its noise insulation. You could hear the neighbor clearly and the noise from the karaoke nearby on a Friday night was just horrible.

6/10 Okay

Sp, Sg

Liked: Staff & service
Disliked: Room comfort
Stayed there for 3 nights. Room size was OK. Condition was normal but can be better. Have to take a lift to level 4 to reception and then another lift to the room. More like an apartment than hotel. I would say it's a simple and affordable stay. Don't expect too much or you'll be disappointed.
Stayed 3 nights in Apr 2018