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Merdeka Palace Hotels & Suites

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Outdoor pool
Deluxe King Room | In-room safe, desk, iron/ironing board, free WiFi
Standard Queen Room | In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Merdeka Palace Hotels & Suites

Merdeka Palace Hotels & Suites

4.0 star property

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
Map
Jalan Tun Abang Haji Openg, Kuching, Sarawak, 93000

Explore the area

  • Popular LocationSarawak Museum2 min walk
  • Popular LocationKuching City Mosque8 min walk
  • Popular LocationSarawak State Legislative Assembly18 min walk
  • AirportKuching (KCH-Kuching Intl.)10 min drive

Room options

About this area

Kuching

Located in Kuching, Merdeka Palace Hotels & Suites is in the city centre. Sarawak Museum and Sarawak Islamic Museum are cultural highlights, and travellers looking to shop may want to visit Hills Shopping Mall. Sultan Iskandar Planetarium and Semenggoh Wildlife Centre are also worth visiting.

What's nearby

  • Sarawak Museum - 2 min walk
  • Kuching City Mosque - 8 min walk
  • Sarawak Islamic Museum - 9 min walk
  • Kuching Waterfront - 10 min walk
  • Sarawak State Legislative Assembly - 18 min walk

Getting around

  • Kuching (KCH-Kuching Intl.) - 10 min drive

About this property

Merdeka Palace Hotels & Suites

4-star hotel in the city centre
Take advantage of a coffee shop/cafe, dry cleaning/laundry services and car hire on site at Merdeka Palace Hotels & Suites. Enjoy brunch and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a conference centre.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), multilingual staff and 9 meeting rooms
  • A front desk safe, a gift shop and a 24-hour front desk
  • Guest reviews say good things about the helpful staff
Room features
All guest rooms at Merdeka Palace Hotels & Suites have comforts, such as 24-hour room service and air conditioning, as well as amenities, such as complimentary wireless Internet access and safes. Guests reviews speak well of the overall comfort rooms at the property.
More amenities include:
  • Rainfall showers, bidets and free toiletries
  • 21-inch TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (MYR 20 per day)

Parking and public transport

  • Free secured self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: MYR 20 for adults and MYR 15 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Aurora Court
  • Seattle Coffee & Tea

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 9

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 21-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Shared accommodations
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 55.00 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per accommodation, per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 20 for adults and MYR 15 for children (approximately)
  • Fee for wireless Internet in public areas: MYR 20 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 55.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for full cost of the reservation for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

A car is required for transport to and from this property
Parking height restrictions apply

Property is also known as

Merdeka Palace
Merdeka Palace Hotels
Merdeka Palace Hotels Kuching
Merdeka Palace Kuching
Merdeka Palace Hotel & Suites Kuching, Sarawak
Merdeka Palace Hotels Hotel Kuching
Merdeka Palace Hotels Hotel
Merdeka Palace Hotels & Suites Hotel
Merdeka Palace Hotels & Suites Kuching
Merdeka Palace Hotels & Suites Hotel Kuching

Frequently asked questions

Does Merdeka Palace Hotels & Suites have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 27 Sept 2022, prices found for a 1-night stay for 2 adults at on 6 Oct 2022 start from RM 131.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Merdeka Palace Hotels & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Merdeka Palace Hotels & Suites?

Self-parking is free at this property.

What time is check-in at Merdeka Palace Hotels & Suites?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at Merdeka Palace Hotels & Suites?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Where is Merdeka Palace Hotels & Suites located?

Located in the heart of Kuching, this hotel is within a 10-minute walk of Sarawak Museum, Chinese History Museum and Sarawak Islamic Museum. Hills Shopping Mall is 0.6 mi (1 km) away.

Can I cancel my reservation for free at Merdeka Palace Hotels & Suites and receive a full refund?

Yes, Merdeka Palace Hotels & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Merdeka Palace Hotels & Suites cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.4
Rating 5 - Excellent. 63 out of 284 reviews
5 - Excellent 22%
Rating 4 - Good. 88 out of 284 reviews
4 - Good 31%
Rating 3 - Okay. 65 out of 284 reviews
3 - Okay 23%
Rating 2 - Poor. 41 out of 284 reviews
2 - Poor 14%
Rating 1 - Terrible. 27 out of 284 reviews
1 - Terrible 10%

3.4/5

Cleanliness

3.7/5

Staff & service

3.5/5

Amenities

3.1/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Law
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

5/5 Excellent

DATO Mansor
Stayed 1 night in Aug 2021

5/5 Excellent

Kee
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very polite and helpful. During the pandemic restrictions, the staffs are making all efforts to comport the customers. Well done !
Stayed 1 night in Apr 2021

3/5 Okay

Awang hassim
Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2021

1/5 Terrible

Verified traveller
Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointed to stay at this hotel
not good. couldn't access the wifi. cleanliness so bad. toilet light and the light under the table were not functioning. Car park very dark. No proper sign to show the "in" and "out" of the car park. The furniture and equipment in the room are very old. Window curtains were very dirty and not working. Paid more for what is expected. not worthwhile. will never consider to stay at this hotel again.
Stayed 2 nights in Dec 2020

4/5 Good

Verified traveller
Stayed 1 night in Aug 2020

2/5 Poor

Verified traveller
Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Spacious with good location and view but moldy
The hotel is spacious with great bones. The view was great and the pool facility nice. But there were moldy shower curtains and moldy spots in the carpet. They clearly have a leak somewhere and just don't fix it. The fridge didn't work and the wifi didn't work. The wifi was very frustrating because we expected to be able to work remotely from the rooms one of the days, but we couldn't even get our phones connected, let alone our computer. Wifi does work in the lobby. The location is perfect, just blocks from the waterfront, with the free museum right next door. For a 3 bedroom, for this price and location, it's fine, just don't count on the wifi, and expect mold. It's too bad because it clearly has the potential for a spectacular hotel.
Stayed 4 nights in Mar 2020

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay in Merdeka Palace Hotel
Satisfied with the servicesof the hotel staffs
Stayed 2 nights in Mar 2020

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

4/5 Good

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay
The Room and location is good. Convenient place to stay, near to shopping Complex and attractive place. The room view is not so good due to facing parking space.
Stayed 2 nights in Jan 2020