At Citadines Uplands Kuching, upscale comfort meets modern convenience. Unwind on the sun-kissed terrace or by the outdoor pool with a children's pool area, and stay connected with free in-room WiFi. Explore the adjacent shopping mall or get fit at the gym, while business travelers appreciate a well-equipped business center. Guests rave about helpful staff.
Located in Kuching, Citadines Uplands Kuching is connected to a shopping centre. Sri Srinivasagar Kaliamman Temple and Tua Pek Kong are local landmarks, and travellers looking to shop may want to visit The Spring and Hills Shopping Mall. Sarawak Orchid Garden and Borneo Happy Farm are also worth visiting. Visit our Kuching travel guide
No. 55 Jalan Simpang Tiga, Kuching, Sarawak, 93350
What's nearby
The Spring
1 min walk - 0.1 km
Vivacity Megamall
19 min walk - 1.7 km
City One Shopping Mall
2 min drive - 2.2 km
Hills Shopping Mall
3 min drive - 2.9 km
Sarawak General Hospital
4 min drive - 2.9 km
Getting around
Kuching (KCH-Kuching Intl.)
15 min drive
Restaurants
Starbucks
15 min walk
Boost Juice Bars
15 min walk
Nasi Kandar Line Q
3 min walk
Nando's
15 min walk
New Atmosferah Restaurant
1 min walk
About this property
Citadines Uplands Kuching
This smoke-free aparthotel features an outdoor pool, a fitness centre and self parking. Free WiFi in public areas and a free shopping centre shuttle are also provided. Additionally, a business centre, a children's pool and a meeting room are on-site. Each apartment features a kitchen with a fridge and a microwave, plus a dryer and a TV with satellite channels. Conveniences include a sitting area and a coffee/tea maker, and guests will appreciate thoughtful touches, such as bathrobes and slippers. Weekly housekeeping is available.
Citadines Uplands Kuching offers 215 air-conditioned accommodations with DVD players and a safe. This accommodation offers separate sitting areas. Satellite televisions are provided. Accommodation at this 4-star aparthotel has kitchens or kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a weekly basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
24-hour return airport shuttle on request for a surcharge
Free shopping centre shuttle
Car not required
Covered parking on site (MYR 2 per day)
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Family friendly
Children stay free (see details)
Children's pool
Kitchen
Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Kitchenette
Microwave
Refrigerator
Water dispenser
Dining
Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 27 for adults and MYR 27 for children
Room service
Bedrooms
Bedsheets provided
Rollaway/extra bed: MYR 108 per night
Bathroom
Bidet
Dressing gowns
Free toiletries
Hair dryer
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Living spaces
Separate sitting area
Entertainment
DVD player
IPod dock
TV with cable/satellite channels
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Dryer
Laundry facilities
Work spaces
Business centre
Laptop workspace
Meeting room
Comfort
Air conditioning
Pets
Pet friendly
Welcoming cats and dogs only
Up to 8 kg per pet
Fee: MYR 500 per accommodation per night
Pets allowed in specific rooms
Litter boxes
Food and water bowls
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Accessible bathtub
Doorbell and phone notification
In-room accessibility
Lift
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site
Smoke-free property
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Iron/ironing board
Luggage storage
Phone
Safe
Safe at front desk
Tour and ticket assistance
Weekly housekeeping
Location highlights
Connected to a shopping centre
Near an outlet shopping centre
Near the airport
Things to do
Children's pool
Gym
Shopping centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
215 units
8 floors
Banquet hall
Bulk dispensers for toiletries
Eco-friendly cleaning products used
Eco-friendly toiletries
Energy-saving switches in guestrooms
Soundproofing
Water dispenser usage encouraged
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of MYR 500 per accommodation, per night
Welcoming dogs and cats only
1 total (up to 8 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for MYR 108.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for continental breakfast: from approximately MYR 27 for adults and from MYR 27 for children
Airport shuttle fee: MYR 16.20 per person (one-way)
Airport shuttle fee per child: MYR 16.20 (one-way), (from 7 to 18 years old)
Covered self-parking fee: MYR 2.00 per day
Pet fee: MYR 500 per accommodation, per night
Rollaway bed fee: MYR 108.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
We should mention
Pool access available from 6:00 AM to 10:00 PM
A car is not required for transport to and from this property
Property is also known as
Citadines Kuching
Citadines Kuching Uplands
Citadines Uplands
Citadines Uplands Apartment
Citadines Uplands Apartment Kuching
Citadines Uplands Kuching
Citadines Uplands Kuching Sarawak
Citadines Uplands Kuching Aparthotel
Citadines Uplands Aparthotel
Citadines Uplands Kuching Kuching
Citadines Uplands Kuching Aparthotel
Citadines Uplands Kuching Aparthotel Kuching
Frequently asked questions
Does Citadines Uplands Kuching have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.
How much does it cost to stay at Citadines Uplands Kuching?
As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Citadines Uplands Kuching on 15 Mar 2026 start from RM216, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Citadines Uplands Kuching pet-friendly?
Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of MYR 500 per accommodation, per night. Some restrictions may apply, so please contact the property for more details.
How much is parking at Citadines Uplands Kuching?
Self-parking is available for MYR 2.00 per day. Limited spots are available.
What time is check-in at Citadines Uplands Kuching?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Citadines Uplands Kuching?
Checkout is at noon.
Does Citadines Uplands Kuching provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MYR 16.20 per person applies.
Where is Citadines Uplands Kuching located?
Situated near the airport, this aparthotel is within 2 miles (3 km) of The Spring, Vivacity Megamall and City One Shopping Mall. Sri Srinivasagar Kaliamman Temple and Kuching Civic Centre are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Citadines Uplands Kuching Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.0
Location
8.2
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 162 out of 458 reviews
10 - Excellent
162
Rating 8 - Good. 198 out of 458 reviews
8 - Good
198
Rating 6 - Okay. 71 out of 458 reviews
6 - Okay
71
Rating 4 - Poor. 13 out of 458 reviews
4 - Poor
13
Rating 2 - Terrible. 14 out of 458 reviews
2 - Terrible
14
Reviews
10/10 Excellent
Emily
18 Nov 2024
Liked: Cleanliness, property conditions & facilities, communication
Great location if wanna visit spring hotel
Emily
Stayed 2 nights in Sep 2024
8/10 Good
Kim Loong
17 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staffs and cleaningness
Kim Loong
Stayed 3 nights in Dec 2024
10/10 Excellent
Li Fong
6 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
the staff is very helpful
Li Fong
Stayed 3 nights in Oct 2023
8/10 Good
Zhi chao
19 Apr 2024
Liked: Amenities, property conditions & facilities, communication
Good location. Staff is friendly. Just hope the room is cleaner
Zhi chao
Stayed 3 nights in Apr 2024
8/10 Good
Verified traveller
10 Sept 2023
Liked: Cleanliness, room comfort, communication
Good location. It's time to renew the rooms.
Good location. The room is a bit too old, bath tub handle is rusted and disgusted me. Also the pools ladder, it almost slit open my daughters foot with the rusted nail.
Verified traveller
Stayed 3 nights in Sep 2023
6/10 Okay
Kathleen
19 Jan 2024
The staff were pleasant and efficient. However, the property needs serious renovating. For example:
1. The window didn’t lock properly and noisy traffic became an issue.
2. The bathroom door is rotting at the base.
3. The room was smelly.
4. The stained toilet seat needs replacing.
5. They fork out the cheapest toilet roll to be found on the market.
Kathleen
Stayed 5 nights in Jan 2024
8/10 Good
Kathleen
24 Feb 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff. Comfortable accommodation.
Kathleen
Stayed 5 nights in Feb 2023
10/10 Excellent
Soundharanayagi
9 May 2023
Liked: Cleanliness, property conditions & facilities, communication
A decent property nothing much to complain about, Staff are very friendly and accomodative
The property is clean and in good condition. Bed and pillows were super hard and the tv had 5 working channels. Lots of noise all night from the constant stream of loud motorcycles and cars driving past the property.
Jason
Stayed 9 nights in May 2025
8/10 Good
Viho
21 May 2023
Liked: Cleanliness, room comfort, communication
Nice and comfortable ambience, room is clean n tidy, however the room face to main road is quite noisy, When during peak traffic hours u will feel annoy from the car sound…overall it’s good to stay!!
Viho
Stayed 1 night in May 2023
10/10 Excellent
Kim Loong
16 Jan 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Walkable 5 minutes to shopping mall Spring. Clean room. Friendly front desk.
Kim Loong
2/10 Terrible
Kathleen
21 May 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
A go-to for me whenever I visit Kuching. Friendly, efficient staff. No problem requesting a late check-out. Easy to get Grab cabs. Shopping mall across the road and simple eateries and bank next door.
Kathleen
Stayed 5 nights in May 2023
8/10 Good
Dennis
18 Jun 2023
Liked: Cleanliness
No water, aircon wasnt cold at all. Good location.
Dennis
Stayed 5 nights in Jun 2023
6/10 Okay
Kathleen
21 Sept 2023
I've always stayed at Citadines Uplands when I'm in Kuching as I prefer a serviced apartment to a hotel. It's ok if you are not looking for luxury. Just make sure you are not given a room on the same floor as the pool .and overlooking it.
The walls in the bathrooms and the carpets in the hallways are quite dilapidated.
Yasushi
Stayed 4 nights in May 2024
8/10 Good
Jennifer Fang Ni
16 May 2024
Liked: Cleanliness, amenities, communication
I think the property needs some minor upgrade - the facility is a bit run down for the price it demands.
Jennifer Fang Ni
Stayed 1 night in Apr 2024
8/10 Good
ANAK EDWARD GANIE KATHRIE
30 Oct 2022
Liked: Cleanliness, amenities, communication
The customer service is tip top. The staff are very friendly, helpful and always wear a smile on their face.
Only comment I have is the room. They need to change the bed, it is so uncomfortable and the water heater is not working.
ANAK EDWARD GANIE KATHRIE
Stayed 2 nights in Oct 2022
6/10 Okay
Kho Ying
26 Jul 2022
Liked: Cleanliness
Disliked: Communication
Room very clean!! I like the room :)
Poor hotel management (give wrong room number). Parking management (need to scan card to check in/check out).
Kho Ying
Stayed 1 night in Jul 2022
8/10 Good
Jennifer Fang Ni
16 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is getting a bit too old. The night shift staff was totally unfriendly despite I have elderly and children with me checking in near midnight.
Jennifer Fang Ni
Stayed 1 night in Apr 2024
6/10 Okay
Verified traveller
3 Dec 2022
Liked: Room comfort, communication
Great for visit to Borneo Medical Centre
Close to Borneo Specialist Medical Centre. Room a bit run down, in need of maintenance. 2nd bedroom will smell if keep door close due to located behind the toilet. Housekeeping a bit sloppy at times.
Verified traveller
Stayed 3 nights in Nov 2022
6/10 Okay
Verified traveller
28 Dec 2022
Liked: Room comfort, communication
Sink Drainage is Smelling after one day staying. Room Housekeeping need to improve.
Verified traveller
Stayed 3 nights in Dec 2022
10/10 Excellent
Jennifer Fang Ni
16 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
a bit rundown for the price is charges
Jennifer Fang Ni
Stayed 1 night in Apr 2024
8/10 Good
Huey
11 Jul 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
The one-bedroom apartment is clean and cozy. Every morning at around 7.15am, someone will ring the doorbell repeatedly to deliver a packet of local breakfast. If you do not want to be disturbed, you have to place 'do not disturb' sign on the door before you go to bed. The Spring shopping mall is just across the street. There are eateries and 7-11 beside Citadines apart-hotel.
Huey
Stayed 6 nights in Jul 2022
6/10 Okay
Lawrence
8 Aug 2024
Liked: Room comfort
Disliked: Cleanliness
Nonee
Floor as well as dining table were sticky. Luckily room slippers were provided and I clean the table using my own disposal wipes.
Bedding do not smell yucky but also do not smell fresh.