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"Staff gave me an unexpected upgrade on my room. Super grateful for the gorgeous River view. The facilities were luxurious and the staff welcoming. My only concern was the entrance way - more slat and preventative measures to ensure guests don’t slip on ice or snow at the entrance. "

"Good staff and clean room"

"Staff is outstanding. The room looks beautiful and clean. The only concern is the air conditioner. Here is loud."

"Nice view Good service"

"Room was amazing. I love your customer service. And cleaning was also good"

"Beautiful hotel room, Fallsview!"

"Kids had a blast !"

"Great location, room was very clean (6th floor with a jacuzzi tub). Parking is nice, right behind the building. Hotel is quiet, and Coco’s restaurant is fantastic. The only thing (just bad timing for us I guess) is that there was only one elevator working. They were getting a new elevator & it hadn’t arrived yet. I hope once they get the new elevator, they do the same with the existing elevator….pretty rickety. But overall we always love this place. "

"Very clean, well appointed. Received an upgrade to a beautiful room. Friendly helpful staff. Most comfortable bed in the world."