Hotel Mesra Haiwan Kesayangan di Pahang

"Room is simple yet comfortable. Good housekeeping and reception services. Breakfast is good also"

"check-in on 25/12/25, as the experience was far below Wyndham’s expected standards. During check-in, the Indonesian female receptionist was unprofessional and lacked basic front office knowledge, unable to answer simple questions and repeatedly stating that check-in was at 3:00 pm, which I was already aware of; my request to pre-check in by submitting my details, a standard hotel practice, was met with reluctance and poor service attitude. Fortunately, Mr. Abdullah took over and handled the process professionally, being friendly, knowledgeable, and efficient. The hotel’s wayfinding system is confusing and misleading, with lift buttons and signage indicating access to floors and facilities such as Level 50, Sky Garden, and Sky Deck that are not reachable, causing unnecessary frustration. The room view was excellent and was the only positive highlight. The swimming pool water was visibly dirty with excessive bubbles that remained for hours, indicating poor water maintenance and potential hygiene risks, especially for children. Breakfast offered reasonable variety but service was slow, with empty plates not cleared despite informing staff. On a positive note, the night steam oat service was good, particularly the attentive and helpful young Myanmar gentleman. Overall, this stay was well below Wyndham’s usual standards and not worth the 6++ room rate."

"Semua dalam keadaan baik,diharap boleh maintain,anak2 suka."

"Relaxing stay. Room is spacious and beautiful. Staffs are very kind, helpful and friendly. Lyana and her team tried her best to provide the best service to us. They listen and take feedback positively and respond promptly. They deserve very high praise for that. "

"Very spacious room with 2 main bedrooms and 1 single room. Extremely clean and staff and manager on duty is very friendly and helpful. Good for a 5 person stay. Definitely well worth the money for value. "

"Room is clean"

"Your staff were 5 star"

"Parking aras bawah sekali busuk gila. Piping bocor dan dibiarkan sahaja. 3 hari kami di sana 3 hari menghadap parking busuk nak mati. Bau loji"

"Eating in the restaurant is not good. Also for dinner restaurants only open from 7pm is not considerate for those who want to have early dinner. Quality of ingredients can be better especially the fruits quality is so bad considering in Cameron Highkabds "