Cari Hotel di Daerah Sunto

"The property is in MINT condition, great job to frontdesk, housekeeping, maintenance staff! The level of service at frontdesk was superb! Minor issue we experienced was on first night when we requested late access to pool (20 minutes left we realized understand the importance of adhering to time / rules in Japan for when we have to leave the pool area) was requested and the "spa" staff seemed to be express concern over this. I would highly recommend that since Hyatt chain has a lot of...

"Everything was amazing, a spiritual and relaxing stay in a beautiful setting."

"部屋は広く綺麗でしたが、Wi-Fi状況が悪く、大浴場も大きくないので、時間帯によっては混雑します。"

"フロントもダイニングもスタッフさんは良い人達でした。 朝風呂開けてくれると言っていましたが閉まっていたり、ロビーにいるのに目の前で電気を消されたり、といったことがありました。あと大荷物でもスタッフさんが部屋まで荷物を持って行ってくれる…ということもなかったです。大浴場のお湯の温度が低かったので改善した方がいいです。 部屋が二間あって子どもの布団も敷いてくれていたのは有り難かったです。"

"朝ごはん美味しかった"

"かなりいい接客をしてもらえた。 とても素敵な経験になった"

"お風呂のお湯がつめたく、風邪をひきそうになりました。 さらに外国人が体を洗わずに風呂に入っているため、外国人向けにマナーを記載か説明して欲しいと思います。"

"I booked 2 rooms—one for myself and one for my subordinate. During dinner, we were given a small table to share. I wanted to have some quiet time alone after work, so I moved to an empty table nearby. A Japanese waiter (wearing a vest) came over and spoke very rudely, insisting that I must sit with my subordinate just because we knew each other. He even asked me to carry all my food back. The restaurant had many empty tables, and it was not busy at all during 8pm to 930pm. I felt very...

"This is my first stay in the hotel. The room is spacious and clean, with a beautiful view of Mount Fuji. The location is excellent, as there is a free shuttle bus to Kawaguchiko Station and the Shinjuku-Kawaguchiko bus stop right at the hotel. Fuji's theme park is right next door, along with a 7-11 convenience store. The hotel is connected to a traditional onsen, and as hotel guests, we receive complimentary entry. The breakfast buffet is fantastic, with stunning views of Mount Fuji, and you...

"Overall i don’t think the price for the room with private onsen with half board included is worth it. Summary of pros and cons. Cons: - there was a level 4 evacuation alert in the locality of kawaguchiko 2 days before our check in. We wrote them to check what we should do (go, no go, etc) and we never heard back - the kaiseki dinner in general was ok, not delicious. The amount of food was a lot - the property says they offer pick up from the station, however we never heard from them regarding...

"客室も浴場も清潔でした。 スタッフの方々の挨拶も対応も良かったです。 天候が雲で、残念ながら富士山の上のほうは見えませんでしたが、浴室からの景色が最高でした。"