Hotel Dekat Chac Mol Cenote

"Excellent location. Facility was clean and well maintained. The amenities in the room were a disappointment. 3 hangers 2 small towels the kitchen chair literally fell apart. The outside chairs on the patio were extremely uncomfortable the bedsheets did not fit. They were very quick to fix chair and tend to the AC. "

"I can't think of anything that I would change at this resort. Fantastic service, great food and impeccable property condition. I've stayed at Tropical, Colonial and The Palace in the past, and have never been disappointed. Amazingly, Riviera exceeded my expectations. We'll be back! "

"I had stayed at this property before when it was operated by Omni hotels. It's clear that the property has not been maintained to the previous standards, but it is still an acceptable place to stay. On the positive side, the staff were extremely friendly, and tried to be helpful. However, unlike a normal hotel, there is nobody on staff after hours, so if you have an issue, it won't be resolved promptly. When I checked in, my room has lots of little ants everywhere, including running around on...

"Room was very clean and staff courteous , breakfasts were good"

"I recently stayed at Dreams Las Aventuras Riviera Maya and had mixed feelings about the experience. The staff throughout the resort were very friendly and helpful, which was definitely one of the highlights of the trip. Unfortunately, several aspects of the resort were disappointing. About half of the restaurants were closed each night, which limited dining options and made it difficult to experience everything the resort advertised. The facilities also felt old and outdated, and overall...

"The staff was excellent and the whole experience was great. Plan on booking there again next year."

"Fantastic stay. Amazing attention to detail. Food was fantastic. Staff genuinely cared. Loved it"

"La propreté est à désirer "

"Si..todo estaba muy bonito Fue una experiencia diferente y si regresaria :)"

"My husband and I was there for valentine day weekend. The room was very clean and relaxing. The only thing was that the A/C stopped working. Otherwise it was a really nice stay. My husband and I will definitely stay here again. To step outside of our room and the beach is at the back door was everything. The food at the restaurant was very good. I wish they would have informed us that they were hosting a special valentine day dinner. We would have waited to have dinner to enjoy the experience."

"Staff and guests"

"Everything was great except the dining . Been to so many resorts and been on a cruise ship well over 20 times . Dining , buffet plus dining room was very disappointing. Wirsr fod ever"

"We had an amazing stay at UNICO 20°87° Riviera Maya! From the moment we arrived, the service was incredible and the resort itself is absolutely beautiful. The rooms were spacious, the food across the restaurants was consistently delicious, and the whole property had such a relaxing yet vibrant atmosphere. A huge shoutout to Luis, our butler, who took such great care of us throughout our stay. He made everything effortless from helping with reservations to checking in and making sure we always...

"Beautiful location and a wonderful resort, but what truly made our trip special was the incredible staff. Daniela and the entire team at the tequila tasting were fantastic—they made the experience both fun and informative. Another highlight was Islas, who picked us up from the TRS lobby in a golf cart. He gave us a mini tour of the resort, pointing out notable locations along the way and even took some wonderful photos of us. What could have been a simple ride back to our villa turned into a...

"Clean room , nice staff, great pool, the buffet is ok. "

"The property is nice, the staff is super friendly, and its close to xcaret! The only thing that I would point out is that the pillows could be better, and the shower. The water flow shuts off after some time and it makes you have to turn back the knobs and turn it back on. Other than that, this hotel is okay. "

"Pool was very nice and enjoyable "

"So beautiful "