Shangri-La Hotels and Resorts Batu Ferringhi hotels

"Generally clean room though old"

"View good "

"Facility is 4.5 or 5 star. Management questionable. No real how water for the showers. Could not use pool for two days due to poor water clarity. No signs on this either! "

"Breakfast was amazing lots to choose from. Omelette and pancake stations. Dim sum. We stayed for 6 nights and had something different everyday. Staff were very attentive. Couldn't swim in the sea as there were lots of jellyfish. But the hotel beach was beautiful, definitely worth seeing the sunsets.."

"Clean room"

"We have stayed at the E and O three times over the past 20 years. I love this hotel! Its old colonial flavour sits well with me. The new part is lovely too but this time we stayed in the Heritage wing which will always be my favourite. Our room 010 which had a separate lounge and twin bedded room, opened up to the grass area a few steps from that gorgeous pool. Staff was attentive and friendly. Food was amazing. This hotel is full of old world charm. Always will be highly recommended. Hope to keep returning as the years progress. "

"Returning stay. love it. very accessible and convenient "

"Hard Rock Penang was lovely, from check in, to our whole trip the staff were amazing and very welcoming. The hotel was clean and amenities were good. The breakfast was amazing, really tasty and great choice. You can also get to Ferringhi Bay from the beach which saves so much time. Great location and great stay. "

"Firstly, if you get a room that is not facing the pool beware where it faces. There is a mosque beside the hotel and they do have prayer calls 5 times a day, including 1 before bedtime and another at 6am. For those not used to it, it can be very jarring. Food is mediocre and expected for the price paid. Facilities are worn... I mean pretty old at this point. Overall we made do with what we had and my kid still enjoyed our little vacation. This place is due for a refresh but meanwhile, I wish them only the best. I would have given the hotel 3 stars, had they informed me about the possibility of being awoken at 6am."