Hotel Dekat Muzium White Lodge

"This is the only hotel I’ll stay at when I visit Richmond!"

"This was our second stay at the hotel. We won’t look any further if we stay in Richmond, we love this place."

"No soa"

"Convenient for train station "

"Always a pleasure to stay here"

"Delightful place to stay. Having pub for breakfast in the morning and a drink in the evening was so nice. The staff is so friendly! Room was comfortable and attractive. Hotel was close to transportation. Really enjoyed it."

"We like to stay in properties that reflect the ambience of the country we are in. This hotel was once a home in this neighborhood close to the center of town. Our room was ready for us and clean. The friendly staff was helpful and answered our questions patiently. They also helped us with our luggage. The bar which I’d call a pub served all meals. We had no complaints."

"Remote check in — room ok for money paid location ok —great to have free parking "

"Perfect location for a visit to Kew gardens. Street patking available at weekends. Room was clean and adequate "

"Lovely hotel, beautifully decorated and warm and welcoming staff. Would love to stay here again."

"In 4 giorni nessuna pulizia della camera né cambio asciugamani"

"Excellent location, lovely staff, nicely turned out, however the bed was like a concrete block. Deeply unconfortable and had a miserable nights sleep. "

"."

"Great location and decent room, although small but you get what you paid for! Only issue I had was a movement sensor light in the kitchenette that seemed to turn on at any movement, situated right near the bed. As someone who tosses a lot when they sleep, it was a bit annoying to have it turn on several times lol But still enjoyed my stay and will stay at Bob W again soon!"

"Yes"

"Good size room but nothing like the photos online, not the cleanest either but was handy having kettle, toaster etc "

"Beautiful room, comfortable bed, big size compared to most accommodations. Responsive customer service, but miscommunication with the information provided by Expedia and the property. No room cleaning and change of bedding. The common area wasn't very clean either, but they always provided coffee, tea, milk and cereal. Silence most of the time, I had a long stay and only one day there was a problem with a smoker. The management solved the issue promptly and safely."

"No staff on arrival. Had to call the organisation to get the door codes. The door code for our room didnt work. However, somebody walked up in front us to our room, and helped us gain entry. I presume he was an employee, however he didnt introduce himself. They also sent an email with confirmation of the codes the following day! Once inside the room we noticed that there was a kettle, 1 mug and no milk, tea or coffee. No one to talk to so we had to get our own. The shower looked newish, however,...