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4.0 / 5Very Good
854 reviews

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  • Double Room (Hill Collection Double)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Double Room (Hill Collection Deluxe)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Double Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Comfort Suite

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Junior Suite (Georgian Junior Suite)

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Suite (Hill Collection Suite)

    Room Amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Suite (Georgian Suite)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Single Room (Georgian Cosy Room)

    Room Amenities

    • Sleeps 1
    • 1 Single Bed
    More details

About this area

Richmond Hill Hotel is located on a river and in a walkable area with good shopping. Twickenham Stadium and Wimbledon Tennis Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Botanic Gardens, Kew and Kensington Gardens. Check out an event or a game at Twickenham Stoop, and consider making time for Stamford Bridge Stadium, a top attraction not to be missed. Our guests love the hotel's central location.

Getting around

  • Richmond Station - 19 min walk
  • Richmond Underground Station - 19 min walk
  • London (LHR-Heathrow) - 27 min drive

Restaurants

  • Where to eat
  • 144 on the Hill – Serves breakfast, lunch and dinner daily. Kids' menu available.

About this property

Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and dry cleaning. All 142 rooms offer free WiFi, 24-hour room service and flat-screen TVs. Guests will also find Egyptian cotton sheets, free bottled water and hairdryers.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

Payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 16.95 for adults and GBP 8.50 for children (approximately)
  • Self-parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Richmond Hill Hotel
  • Richmond Hill
  • Richmond Hill Hotel Richmond
  • Richmond Hill Hotel Hotel
  • Richmond Hill Hotel Richmond
  • Richmond Hill Hotel Hotel Richmond

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 10 per night

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 16.95 for adults and GBP 8.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Italian
  • Lithuanian
  • Russian
  • Spanish
  • Swedish

Business services

  • Meeting rooms
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking
  • Assistive listening devices available

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • flat-screen TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do

Activities

  • Golf
  • Hiking/biking trails

Where to eat

  • 144 on the Hill – Serves breakfast, lunch and dinner daily. Kids' menu available.
4.0

Very Good

5 - Excellent
292
4 - Good
362
3 - Okay
129
2 - Mediocre
52
1 - Poor
19
4.3
Cleanliness
4.1
Service and Staff
4.3
Amenities
4.0
Property condition

3/5

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

The property was under renovation, and the heating in my room was constantly causing a problem, maintenance had to come each day to try and get it working. The old sash windows were not sealed, so on half of the room was heating while the other side of the room was freezing.... The staff did try their best, however they we’re fighting a loosing battle. The exterior of the property was extremely grubby and the ash trays outside the main door we’re constantly full and overflowing. From my first experience on day one with a sandwich in the bar, set the tone, and I decided not to eat there... they did however take the food off my bill. Attention to detail was lacking, and I had to constantly remind them of simple things that were missing, for example, housekeeping replacing glasses, milk for coffee and the expiry dates on coffee and tea in the room. I pointed out a health and safety issue with a staff member the first day and nothing was done. Overall I I was quite disappointed given the neighbourhood and visited the hotel next door, which provided a higher level of comfort and facilities we’re of a higher standard. If they could have accommodated me I would have moved on the first day. There was no attempt to discount my day beyond the food, and as I had paid in advance, no effort was made to apologise for the lack of heating and list of errors. Overall I was very unimpressed and wouldn’t return. Sincerely

Stayed 3 nights in Oct 2019

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities
This traveller didn’t leave comments with their review
Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Third visit - as good as ever! Beautiful hotel, wonderful staff - fab bar!!

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was great. George in th erestaurant and ?Jim in the reception

Stayed 5 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This traveller didn’t leave comments with their review
Stayed 2 nights in Oct 2019

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