Western Tokyo Hotels with Indoor Pool

Love that super zen feeling of the hotel. Staff is super helpful and friendly. Definitely a superb 5 star experience.

Firstly, we arrived late and when we reached the hotel, we were greeted warmly. We were taken to our room at the top floor and the hotel staff greeted us so warmly. We have a awesome view oversea Tokyo and we could even see Mt. Fuji from our hotel. The bed is so comfortable and we refuse to get up early. :) The room is spacious with a wardrobe room and the toilet is has a long bathtub where you can soak and watch TV as well. All the staff are so polite and we always greeted with warm...

Enjoyed it.

Room is spotless. Great amenities and excellent customer service

Friendly helpful staff room spacious bed comfortable

great stay and location in Ginza. We have booked for the family suite with pikachu theme. the room provided late check out till 7pm but apparently we need to inform them 3 days in advance. So they did not manage to give all our rooms for late check out, only one room given. Others are all very good.

From the time of arrival to the time of departure, the service provided by the staff was impeccable. The Conrad services provided via the telephone was excellent and the concierge personnel makes you want to go back to Conrad. One suggestion though, it would be nicer if the room can be made up earlier, say by 12 noon, for those staying more than one night.