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"The staff is friendly and helpful. I felt safe staying here. The room was big and clean. The beds are comfortable. The location was very good we were able to walk to nearby shops, restaurants, chocolate champagne. We only had 2 hand towels in our room. We called the desk and towels were sent up quickly. Didn’t really care for the shower water pressure. Overall we had an amazing experience at Ballys"

"Staff very pleasent"

"Staff was incredible from the moment we arrived. Room was great except there were a couple of burned out light bulbs which was annoying. But very clean and great view."

"Always like staying here .the food and gambling. "

"Best value in Reno! Super nice rooms."

"Nice room with good amenities "

"It was a really nice place to stay with my grandson "

"The convenience of the location is unbeatable in many ways; the mall is just right across the street from the hotel; a shopping center with shops, Whole Foods Market, Barns & Nobles and restaurants are right next to it and walkable from the room. More shopping centers are less than a block away. Not to mention, high way is right next to the hotel. The room is very comfortable and quiet; we will go back when we are in Reno again."

"Great place to stay. "