Hotel Perniagaan di London Barat

"Clean and close to the airport. Late night arrival went smoothly and the staff were very polite."

"I was late because my flight only arrived in the morning. Even though I have put that in the remark in hotel.com, the front office staff is not aware . It take them close to 15 min to settle this. Hope this can be avoided in the future"

"Airport shuttle was very dependable, on time always. I have to haul my 50-lb luggage a flight of 8 steps. The elevator hasn’t been working 3 weeks before. It’s a great thing a kind guest helped me with my luggage. Not using Renaissance London again"

"Everything else was great, but the room service let the stay down. We ordered food using the QR code on the screen because we were having an early night before an early flight. After about an hour and a half, we called to ask where our food was, only to be told that the QR code wasn’t working. We then placed the order over the phone. Unfortunately, the portions weren’t worth the price or the wait. Next time, we’ll order through Uber Eats or another service instead."

"Decent hotel in a quiet neighborhood."