Town Houses in United States of America

"The customer service at this place was top notch! Mandy was superb! She addressed me by name every time I came in, she was on point with the recommendations and extremely helpful!! I can not say enough about this place, it’s like the chick-fil-a of hotels! "

"The cleaning staff were extremely nice and would make the beds, clean the bathroom, swap towels each day - no matter what time it was. I actually told them on at least 2 occasions it wasn’t necessary and just handed them our used towels which they replaced. We were there 6 nights. Whenever we needed more toiletries they were very nice and helpful. Any staff we asked any questions to always was very polite and helpful. I did bring my own small fan from home which I was grateful for. Would stay here again. "

"They need to remodeling but it’s alright"

"Great location. Subway next door. Easy to get around and good food within walking distance."

"Everyone in the vip check in was great"

"Love this place cone here few time year "

"Very nice and clean "

"Great service "

"First time staying at a CitizenM. Hotel was very nice and the 24 bar/food was convenient. Close to the Grand Central Market which has a lot of good restaurant choices. Convenient access to the theaters on Broadway. A bit sketchy nearby at night but hotel was safe. Main criticism of the hotel is the tiny bedrooms but was clean and worked out fine.. All staff eere very friendly."