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"If you are looking for an authenticly New York City experience then this is the place to stay! I don't usually write reviews, but the staff at the Hotel St. James clearly take pride in what they do and deserve to be recognized for it! From the maintenance and up keep of this historical building to the overall cleanliness of the rooms and the friendliness of the front desk clerks (with the most NYC accents you've ever heard), it's clear they know what they are doing at this adorable hotel. All of this on top of the affordable prices and the unbeatable location in the heart of Times Square make it the best place in NYC to stay in my personal opinion!"

"Good location and great staff"

"The customer service at this place was top notch! Mandy was superb! She addressed me by name every time I came in, she was on point with the recommendations and extremely helpful!! I can not say enough about this place, it’s like the chick-fil-a of hotels! "

"The staff at the NYorker are customer service oriented despite the LONG lines at the check-in counter and number of people that stay there. They take their time with you, are friendly and helpful, and this is one of my favorite places to stay in NY. Thank you!"

"Great stay! Staff were so nice and helpful. Comfortable bed. Perfect location-walked to Broadway and Times Square. And short walk to subway. "

"Interesting modern revamp of a classic 1920's building. Open-space lobby is more like a lounge, with music (sometimes live) and tons of comfortable seating options -- there were always a number of people hanging out there, sometimes enjoying coffee or a drink from the bar. Staff members were all friendly, helpful, and extremely competent; when we stopped by the front desk to ask for someone to check out a problem we were having with our TV, we had barely left before the technician was arriving. Luggage storage is available before and after checkout for a very reasonable fee. Our room was clean, quiet, and comfortable, and the location is within easy walking distance of a number of theaters, restaurants, and subway stations. 100% would stay again. "

"Very friendly and helpful staff. Excellent location. "

"Perfect"

"MY FIRST TIME STAYING AT THIS HOTEL AND I LOVE IT. THE ROOM IS SPACIOUS AND CLEAN AND I LOVE THAT BREAKFAST IS INCLUDED. I WILL DEFINITELY BE BACK THERE AGAIN. "