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"Everything was fantastic. Room was clean. All the staff was friendly and courteous. Food was great. "

"I would not recommend staying at El Encanto All Inclusive Resort (also known as Hacienda Encantada Resort & Residences). This was my first trip to Cabo with my sister. The restaurants, waiters, pool service, grounds, and views were absolutely 5-star. Unfortunately, our room and the customer service were 1-star. The room was in poor condition — peeling paint, loose and corroded fixtures, cracked light switches, and ongoing toilet problems. Despite multiple trips to the front desk and promises to send maintenance, the issue was never properly fixed. We went 2½ days without a working toilet and had to use the pool washroom one night. i had to facetime my brother in law in Canada to walk us through fixing the toilet. Housekeeping issues included missing towels, being hung up on when calling, and staff entering despite our “Do Not Disturb” sign. No compensation was offered, and our final bill included unclear daily resort fees. "

"Our room was nice. Upgraded to a junior suite with ocean view top floor. Room was clean and spacious. The food quality and options were not good. I think for the price there are much better options than this resort "

"This place was wonderful! The whole staff was very gracious. We had the most fun with the team at the activities pool, Rodrigo for drinks and snacks and George for our golf cart rides! Thanks for a great stay!"

"The view is spectacular overlooking the pacific ocean, the experience did not work out since on Expedia the hotel is listed as all inclusive when in fact it is not. As expected the bill increased exponentially from there and once you are at the hotel and it has been paid you are trapped under those circumstances. The rooms were clean however smelled damp all the time and the property shows it's age by means of clogged bathtubs and failing sliding door locks. This is a small resort more suitable to families who wish to cook at the hotel, not right for the more sofisticated adult traveler."

"Hands down THE BEST resort I’ve ever been to. The airport pickup, the service, the food, the amenities, the entire experience … ⭐️⭐️⭐️⭐️⭐️"

"Yes"

"Staff and amenities"

"Ocean view"