Hotels near The Arch

"Food was really tough to want to eat"

"Overall a nice resort…Food was great..pools were good…rooms although need upgrades. "

"Very big hotel however once you got the lay of the land it was easy to navigate. Loved idea of no keys. Wristbands. Hotel was very central lots of choices of restaurants and shopping. Enjoyed our stay"

"Gorgeous residence with unobstructed beach view and staff was exceptional. Special thanks to Martin and Edson at the beach pool- excellent service and always with a smile! These guys are super stars! Management team lead by Enrique and Juan also great and really understand priority of guest services and experience - real pros. We’ll be back for sure. "

"Our experience was terrible the first room we went into had food smeared on the walls and the tv missing from the wall with cables hanging out. They moved us to a second room that had no hot water & maintenance was unable to fix. We were charged for a missing bracelet that was never lost. Our room key lock was broken so we had to get rescanned at the front desk every time we needed to enter. Both rooms were dirty. Never staying again. It is not normal for me to write a negative review but I was terribly disappointed in this hotel"

"We stayed at the Rose for a week during spring break. Check in was fast and simple. Our room was outdated but clean. We had a view of the pool and could see a sliver of the ocean. The beds were so hard and the pillows were too big. The AC was fine and we had hot water. The pool was oddly warm and after a few hours got murky. I saw them cleaning it every morning but too many kids and sunscreen would dirty it up. It would make more sense to have an outdoor shower by the pool than in the sand on the beach. We love this location because of the beach and walking distance to town. The service on the beach was hit or miss. We would tip every server but noticed a lot of other people not. The food at the resort was disappointing. The guacamole had no flavor. The tacos, pizza, burritos were nothing to write home about. The drinks were also nothing special. The last AI resoet we stayed at had fresh squeezed margs and these ones just taste like sugar and mixer. Luckily we could walk down to Uno Mas. We tried getting into the sushi spot but it was almost a 2 hour wait so we went to Texican across the street. We finally got into the sushi spot a couple days later and was super disappointed. It didnt take long to seat us but then it took forever to be acknowledged and another 30 min to order. The sashimi was ok. The rolls and fried rice were not good. Paloma also had no flavor, then the waiter expected us to tip off of the calculated bill (I would never pay $125 for). It was very rude."

"Way too much of a party scene to get any relaxation. They let people come to pool from Cruise ships making it busier. Couldn’t sleep due to loud party (white party) right out our balcony. Food was not great and not many à la cart options meaning everything had been sitting out for a while. Maid knocked once and came right in before we could come to the door which made for some awkwardness."

"So let me clarify, I guess there's an old and a new section. We were only there for one night so they stuck us in the old rooms. I'm assuming. These rooms are old in need of updating not the cleanest beds aren't the most comfortable sheets and pillows are scratchy. I went for a walk and the new side is spectacular. Very nice. Now we were never in a room, but I'm assuming the judging by the exterior of the place that it was way better than where we were. I would consider the room that we were in to be a one star room. So if you're booking, make sure you ask for the new side because the old side, I most likely wouldn't stay there for free. "

"It was great!"