Hotel Dekat The Royal Regency

"Access"

"The staff were very kind and helpful, and the air conditioning worked great. The hotel could use some updating, and the mattress was extremely firm — basically like sleeping on a rock. The bathroom had a couple of spots that seemed overlooked during cleaning, though nothing major. There were plenty of transportation options nearby, making it easy to get into London city. Overall, you do get what you pay for."

"Felt as if we were in a studio apartment."

"I accidentally left my nice shirt in.the room. Hotel did not contact me about it. I messaged them, no response."

"Was not able to check in."

"Stayed for 2 nights whilst travelling for work. It's fine, the room was clean and decent size and is air-conditioned, but... There's a bit of a lack of attention to detail in the fixtures and fittings... The bed was very squeaky, there was a worrying "soft" square on the floor, the en-suite door opens inwards in to the bathroom making it difficult to close and open the door when your actually in the small bathroom, there was a gap between the blinds and no curtains, so I got woken each morning...

"The location is good , near Bus & Rail stations. Rail to the West End takes only 20 minutes but can be super crowded before 930 & in the evening rush (take an Anglia train to avoid the worst of the crowds. Check in very smooth & no queues. Room fine as always. I love the cooked breakfast BUT the plates for eating one's breakfast off were COLD ! 3 days out of 4 , breakfast room not busy & could have a relaxing meal, but on the 3rd day it was full - a football/rugby team and it's staff seemed to...

"Excellent breakfast and staff. Beds were very comfortable."

"Clean but wifi not great. Staff helpful"

"Happy with the stay"

"The staff is the asset at the premier inn."

"There was honestly very little to appreciate about this experience. We specifically booked this hotel because it was only a 25 minute walk from the festival we were attending. However, after arriving, paying for the room, filling parpersork and being charged a £100 so-called “pre-authorisation,” we were informed that there was no room available due to a bathroom issue. We were then told that we had no choice but to be relocated to another hotel. The transfer itself was badly handled, as the...

"Property was okay, rooms were definitely a bit rough around the edges"

"Cheap room but conveniently located near Ilford Station. Codes needed for access to main door and hotel room. Rooms look dated and bare basics are there. It's in keeping with price, but if paying over £45-50, find a travelodge."

"Good value. Parking might be difficult as spaces limited when residents restriction ends."

"Friendly staff, great location"

"Not what I was expecting at all. No maid service. I had to ask for toilet paper. Enough said"