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Reviews

3.6 / 5Good
750 reviews

Amenities

  • Free WiFi
  • Breakfast Available
  • Business Services
  • Room service

Map

What's nearby

  • Popular Location
    Excel Exhibition Centre
    8 min drive
  • Airport
    London (LCY-London City)
    11 min drive
  • Popular Location
    O2 Arena
    15 min drive
  • Popular Location
    Liverpool Street
    18 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
  • Standard Room, 1 Single Bed, Non Smoking

    Room Amenities

    • Sleeps 1
    • 1 Single Bed
    More details
  • Standard Room, 1 Double Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Standard Room, Multiple Beds, Non Smoking

    Room Amenities

    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More details
  • Standard Room, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Standard Room, 1 Double Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Standard Room, 2 Single Beds, Non Smoking

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details

About this area

Ilford

Located in Ilford, Best Western London Ilford Hotel is in the suburbs and near a metro station. London Bridge and The Shard are notable landmarks, and travellers looking to shop may want to visit Westfield Stratford City and Liverpool Street. Consider Piccadilly Theatre for a night out, and don't miss Coca-Cola London Eye, a top local attraction.

Popular Location

What's nearby

  • Excel Exhibition Centre - 8 min drive
  • O2 Arena - 15 min drive
  • Liverpool Street - 18 min drive
  • Tower of London - 24 min drive
  • Tower Bridge - 25 min drive

Getting around

  • Gants Hill Underground Station - 2 min drive
  • Ilford Station - 4 min walk
  • London (LCY-London City) - 11 min drive

About this property

Best Western London Ilford Hotel

Suburban Ilford guesthouse in Redbridge with 24-hour front desk
Along with a 24-hour front desk, this smoke-free guesthouse has express check-in and a garden. WiFi in public areas is free. All 65 rooms offer free WiFi and free wired Internet, plus room service and flat-screen TVs. Guests will also find coffee/tea makers, hairdryers and phones.
Best Western London Ilford Hotel offers 65 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.
Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

No on-site parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 10 for adults and GBP 5 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping

Languages spoken

English
French
Lithuanian
Moldovan
Portuguese
Romanian
Russian
Spanish

Business services

Meeting rooms

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

flat-screen TV

Food and drink

Coffee/tea maker

More

Iron/ironing board (on request)
Phone

Policies

Check-in

Check-in between 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

  • To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.
  • Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 10 for adults and GBP 5 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place an authorization on credit and debit cards for incidental charges for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Property is also known as

  • Best Western Ilford Hotel
  • Best Western Ilford
  • Best Western London Ilford
  • Best Western Ilford Hotel Ilford
  • Best London Ilford Ilford
  • Best Western London Ilford Hotel Ilford
  • Best Western London Ilford Hotel Guesthouse
  • Best Western London Ilford Hotel Guesthouse Ilford
5 - Excellent
168
4 - Good
305
3 - Okay
153
2 - Mediocre
84
1 - Poor
40
4.0
Cleanliness
4.0
Service and Staff
3.4
Amenities
3.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Staff cooperative breakfast excellent bad mattress not good

Stayed 4 nights in Jan 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I didn’t find anything I like other than location There are many problems with this property as follows (I) first I paid in advanced non refundable more than doubled price not a good idea; (ii) room they gave me first is out of the main building and single separate room in the backyard; no phone in the room to call; no WiFi to connect internet; no security box; bathroom is not working and water overflow; (iii) when about these issues they claimed that it mentioned in the property when you booked and when I asked them then they are not interested to show them; they also this is last room we can’t do anything at least tonight when I arrived from long flight and long drive from Airport. (iv) when I refused to stay that room they eventually they agreed to send me other location saying that only one room available. I agreed to see that first and found that has also lots of problems but better in a sense this room in the main building. They said no room service and clean up is not everyday and it is in the property website. When I said to show where it is then they don’t even bother to show me. A few staffs are okay but rest are not well-behaved. I paid more than doubled price than regular and paid in advanced to make sure I should get what I deserved but I didn’t and I didn’t have a choice to cancel or contact Expedia to get immediate assistance. Expedia must do something for his customers to provide some kind assistance and guarantee getting what they deserved.

Stayed 3 nights in Dec 2019

1/5

  • Liked: Staff & service
  • Disliked: Cleanliness, amenities, property conditions & facilities

I thought I was going to a hotel. I ended up in a room in an old house across the street

Stayed 2 nights in Dec 2019

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

First the Good ... Breakfast was extremely good value Full English buffet with Continental as well. Dining arm clean. Staff attentive and helpful. But ... very small Double room, En suite Shower Room / WC had no working fan, combined with its heavy sliding door hanging off its top runner, not running in the bottom runner channel, and not closing fully ... plus Toilet Roll holder would not attach to its wall fixing ... Kettle provided but it cannot be filled from the only tap ... in the very small hand basin in the En suite. You must use a cup to transfer water to the kettle ! Bed ... Duvet only just reached both sides of the bed ... Wall between rooms allows neighbour’s conversation / TV to be heard too easily. Parking inadequate for the number of guests. Once the few spaces are filled, Yellow line parking on the road is only legal after 6 or 6.30pm. The Fire exit for our 1st floor room was up 4 steps, along a landing, along another length of landing, down a turning staircase, through a fire door - before reaching the entrance hall. We went 100 yards to Corner shop for milk, shopkeeper then angrily ejected a drug user who came in.

Stayed 1 night in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Ideal location for train into London. Staff very friendly and rooms clean and tidy

Stayed 2 nights in Nov 2019

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