Hotel Independent di Sungai Kelau

"Very bad experience Although the staff was very nice But lots management and facility issue 1. 7 lifts CANNOT accomodate with 40+ floors of the building. Take 1 hr to get the bellboy bring the luggage up/down. Have to use stairs to parking lot. Worse situation during breakfast time and check out time 2. Breakfast area too small. CANNOT fit with number of guest. No table to sit. Empty food not top up. Long que at egg station. Breakfast substand. Nothing great with rm60 per head breakfast. Terribly overprice. Mamak breakfast so much better 3. Reception area so small. And only 3-5 workers handling check in check out. Not proportionate with high number of guests "

"Great stay, nice food, friendly staff, shout out to Mark, the Guest Relations Manager who helped us catering to our needs. Serene environment within a short drive from KL. "

"It was a great stay with great amenities and the unit is very clean"

"Check in time STRIGHTLY starts at 3pm, although arrive earlier also need to wait till the time. Property is clean, neat & tidy. i booked 3 bedrooms condo due to we have 8 persons in this trip, all feels happy with the stay."

"Overall comfortable stay, hotel has facilities like self service laundrette at your own expense. I was not well, but to have essentials around nearby helped (7E, atm machine at groundfloor), petrol station, cafe & restaurants nearby etc. Our 2nd time staying, this trip we opted deluxe double room which is more spacious & window with nice greenery view. Room is equipped with essentials like slippers, coffee tea, kettle, iron & ironing board, wardrobe, reading lamp, massive tv with netflix. Bathroom is clean, spacious, has toilettries & toothbrush kit. Bed is queen size so a bit on the small side but we make do. Staff are overall pleasant and helpful. Will come again in future. "

"Value for money but the swimming pool does not provide pool towel. staff also not so helpful"

"THERE’S NO HOT WATER!!! Being located in Genting Highlands, that’s one of the most important amenity. Fix your heaters! Think about your customers."

"It was a comfy 2-Night stay for our Family of 4. Loved the strategic location - walking distance to reasonably priced eateries, and 10mins drive away fr Awana & GPO. Only downside was the futon which was damaged, covered w a sofa cover which had mites/bugs which caused me an allergy. This futon needs to be upgraded. Otherwise all else 4star rating :)"