Hotel di Ponderosa Pines

"I rented cabin 21 I was surprised to find a Full sized refrigerator and 2 burner stove that wasn't noted in room amenities. This made the stay better than expected. Staff supplied me with the recliner that was in the pictures of the room. They had removed the recliners that were shown in the room pictures because of guests mis useing the recliners. I booked the room based on the supplied pictures which included the recliners. The staff put one back in the room for me. I am disabled and I can...

"We arrived with a car full of tired people and the office was locked. The signed had a number to call, which we called several times and received a message that the number was no longer in service. We had to go down the street to find a place to stay. They had already charged me for the stay, so now I have to fight for a refund."

"Clean rooms, staff nice, breakfast was good."

"Second time to stay. Great little place."

"The hotel is beautiful and so is the town."

"I was very disappointed with my stay at this hotel/motel/cabins. The facility was not adequately maintained, and cleanliness was a major concern throughout the property. The room and common areas appeared neglected and did not meet reasonable standards for guest accommodations. Another significant issue was the lack of exterior lighting. The parking lot and walkways were poorly lit, creating safety concerns and making it difficult to navigate the property at night."

"Nice room, had a little trouble with the TV, and the hot tub was out of order but the staff were very helpful."

"Great retro/modern room, huge bed & walk-in shower, very nice upgrade. Loved the self-check-in! My only issue was mood lighting that isn't conducive to makeup application. But I found out this morning they have makeup mirrors in the canteen, so problem solved! Well appointed, large room. I loved it!"