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"First and foremost, all staff members whom we met were excellent. These include who clean our room and keep lobby in good shape. Room was surprisingly quiet in the heart of Manhattan yet rather airy, spacious, and cozy (in NYC hotel standard) which was finished by the firm nice bed. Everything worked as they should be to made our comfortable stay possible. Plus, as we arrived from LGA and departed to EWR, commuter service to and from both airport made us easy access to this hotel. With many restaurants and grocery stores around, it cannot get any better. Thank you very much for all of your effort! "

"nice room. appeared clean. easy parking. very convenient."

"Very basic room but very clean and comfortable. Excellent location if you’re planning to see Broadway shows. I got upgraded from a bunk room to a queen room. "

"Clean, spacious room with excellent location. I had a great stay. Will be back. "

"All of the above "

"You get what you pay for. Decent enough rooms definitely needs some updating but the beds were good and clean. Super close to everything. Staff were super helpful and very attentive! Absolutely would stay again! "

"The room was very clean, every employee was kind and helpful - we had to extend 2 nights due to the blizzard - so easy to work with absolute perfection "

"The check in staff where nice and friendly, clean and comfy room! Will definitely come back with fam and friends"

"Room was clean and front desk staff was kind and more than accommodating! We got stuck during the “blizzard” that hit and glad it was at the comfort of the Arlo. "