- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2020
Photo gallery
Guest reviews
994 reviews
Guests rated this property 3.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Spa
- Restaurant
- Breakfast Available
- Business Services
Map
38-54 Lake Esplanade, Queenstown
Explore the area
Steamer Wharf6 min walk
TSS Earnslaw Steamship7 min walk
Fear Factory Queenstown8 min walk
Queenstown (ZQN-Queenstown Intl.)10 min drive
Choose dates to view prices
Lake View Twin Room
Photos of Lake View Twin Room
Lake View Twin Room
4/5 guest room ratingMore detailsRoom amenities
- Lake view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
Overlooking the lake
Relax - In-room massage available
Internet – Free WiFi
Entertainment – Plasma TV
Food & Drink – Fridge, coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Phone, safe and free newspaper; free cots/infant beds available on request
Comfort – Daily housekeeping
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking
Suite, 1 Bedroom, Lake View
Photos of Suite, 1 Bedroom, Lake View
Suite, 1 Bedroom, Lake View
3.8/5 guest room ratingMore detailsRoom amenities
- Mountain view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
Views of the mountains and lake
Layout – bedrooms
Relax - In-room massage available
Internet – Free WiFi
Entertainment – Plasma TV
Food & Drink – Fridge, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, bathrobes and free toiletries
Practical – Phone, safe and free newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Daily housekeeping
Non-Smoking
Standard Room
Photos of Standard Room
Standard Room
More detailsRoom amenities
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
Relax - In-room massage available
Internet – Free WiFi
Entertainment – Plasma TV
Food & Drink – Fridge, coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Phone, safe and free newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Daily housekeeping
Smoking And Non-Smoking
Lake View King Room
Photos of Lake View King Room
Lake View King Room
More detailsRoom amenities
- Lake view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
Balcony with lake views
Relax - In-room massage available
Internet – Free WiFi
Entertainment – Plasma TV
Food & Drink – Fridge, coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Daily housekeeping
Non-Smoking
Lake View Family Room
Photos of Lake View Family Room
Lake View Family Room
5/5 guest room ratingMore detailsRoom amenities
- 36 sq m
- Lake view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 2
Room details
2 Double Beds
36 square metres m2 room with lake views
Relax - In-room massage available
Internet – Free WiFi
Entertainment – Plasma TV
Food & Drink – Fridge, coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, free newspaper and iron/ironing board; free cots/infant beds available on request
Comfort – Daily housekeeping
Need to know – No rollaway/extra beds available
Non-Smoking
The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Queenstown
Rydges Lakeland Resort Queenstown is located on a lake and in a walkable area with great shopping. Coronet Peak Ski Area and The Remarkables Ski Area are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Skyline Gondola and Kiwi and Birdlife Park. Alpine Aqualand and AJ Hackett Bungy Jumping are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and snowshoeing. Our guests appreciate the hotel's central location.
Visit our Queenstown travel guideWhat's nearby
- Steamer Wharf - 6 min walk
- TSS Earnslaw Steamship - 7 min walk
- Fear Factory Queenstown - 8 min walk
- Skycity Queenstown Casino - 9 min walk
- Queenstown Gardens - 15 min walk
Getting around
- Queenstown (ZQN-Queenstown Intl.) - 10 min drive
Restaurants
- Where to eat
- Bazaar – Restaurant with a bar offering local cuisine. Serves breakfast, dinner and light fare. Reservations required.
- Reds Bar – Poolside bar. Serves light fare, happy hour available.
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking: NZD 15.00 per night
Limited parking spaces
Food and drink
Buffet breakfast available for a fee daily 6 AM–10 AM: NZD 34 for adults and NZD 14 for children
1 restaurant
1 bar
24-hour room service
Things to do
Children's pool
Motorised watercraft
Outdoor pool
Sauna
Family friendly
Children's pool
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Fridge
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski storage
Tour/ticket assistance
Wedding services
Languages spoken
English
Portuguese
Business services
Computer station
Meeting rooms
Conference space (7126 square feet)
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Assistive listening devices available
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Smoke-free property
TV in reception
Room amenities
Bedroom
Blackout drapes/curtains
Bathroom
Free toiletries
Hairdryer
Shower/bathtub combination
Entertainment
Plasma TV
Food and drink
Coffee/tea maker
Fridge
More
Free newspapers
In-room massage
Iron/ironing board
Safe
Policies
Check-in
Check-in between 2 PM and midnight
Late check-in subject to availability
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 50.0 per night.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: NZD 100.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: NZD 34 for adults and NZD 14 for children (approximately)
- Self-parking fee: NZD 15.00 per night
- Rollaway bed fee: NZD 50.0 per night
- Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Safety features at this property include a fire extinguisher and a smoke detector.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Contactless check-out is available.
- Individually wrapped food options are available through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
National rating
Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 3 star plus, which is displayed on this page as 3.5 stars.
Official New Zealand Rating provided by Qualmark®
Frequently asked questions
Guest reviews
3.6
Cleanliness
3.8
Service and Staff
3.5
Amenities
3.1
Property condition
- Liked: Cleanliness, staff & service
- Disliked: Amenities
Clean room, lovely bed but very cold and poor heating for a Queenstown hotel, no number book ect
Stayed 1 night in May 2020
- Liked: Cleanliness, staff & service, amenities
Location on waterfront not far from town is great. Amazing views and facilities.
Stayed 4 nights in Mar 2020
- Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect position, easy walk to city centre, worth spoiling yourself for a lakeview room. Very nice bar and restaurant and all staff very good.
Stayed 2 nights in Mar 2020