Hotels near Playa Tortugas

"Just got back from a 5 night stay. The staff was very friendly and accommodating, especially for nightly diners for our large group, and drinks at all the bars. The food was really nothing to write home about, but edible. You must wear a wristband on this property and if you lose it or it comes off, you are required to pay $140 at checkout. This was definitely a negative for me, as I usually never wear anything on my wrists, was super worried about it, and can still feel it on my skin even though I’ve been home for over a day. The hotel itself was subpar, but we were told that this property is getting a total overhaul in a week or two, so hopefully it will look refreshed soon, otherwise I’d pass on staying here. There was a nice Cancun sign on a pier right next to the property, but we weren’t allowed to go on it to take a picture without being charged $3 per person (no way Jose!). A shame that the resort itself didn’t have some type of large letters to pose in front of as many other resorts do. The highlight for us was being able to attend the Riu Parties held at the Riu Caribe right next door (walk over) and have access to that resort, as it was much more modern and seemed to have many more amenities."

"I did not have either. Just slept there."

"Everything is wonderful "

"Lupita at check-in was amazing"

"Very nice resort,everything very good,thanks see you again for sure 😃"

"The staff at this resort is great."

"Visited the resort for a short girlfriends get away, we were treated very welcoming and had the most amazing experience from check in to check out. We will most definitely return again. "

"Excellent customer service. Great food. Overall a wonderful place. "

"To be 4 star hotel is a.joke batroms and showers are together shower dont have a door ebriting is to old and outdated you needntonhave reservations to get in to a restaurants, bathrooms on pull areas dont have running water. 1 star"