Hotel Menyeluruh di Playa del Carmen

"This was such a sweet and relaxing place to stay at. I stayed for 4 nights and the staff is super helpful and really nice! I would come here again. Everything is walking distance. "

"The activities group is great and a lot of fun at the main pool. The golden pool has an amazing staff like Miguel. The rooms are clean, all staff is friendly and helpful! Selection of restaurants is great! The elevator in our building #1 didn’t work 98% of the time so walking to the third floor wasn’t fun multiple times a day. "

"The property was gorgeous. It was never very good for someone with mobility issues. They had no dinner buffets, the food options ib our opinion were not good at all. We even ate outside of the resort because the food was not good. We got served water with no ice constantly. I paid for a swim out pool and the ladder only had 2 small steps which we could barely get in and out. The staff was all very friendly. Overall I just probably wouldn’t return because of the price I paid wasn’t worth it...

"Un súper hotel"

"Amazing experience overall!"

"Really clean facility. Food was mediocre actually. The breakfast buffet is my favorite. Lots of options. But the dinner restaurants are the same old same old for all inclusive resorts. For a 5 star resort I expected the food to be better."

"From start to finish we were underwhelmed. Ineffective pickup at airport that they use a third party for. Old property that has a sad aesthetic and no vibe happening. Everything is go get in line at this deal, for that another desk— like being on a cruise. Food was fine, drinks were made from cheap concentrate. Told staff how disappointed we were and got no response. Checked out early. No refund. Will not be going back."

"Great venue. Good food, beautiful beach and great water to swim in. Clean everywhere and great staff. Seaweed was abundant but very nice to step in. Like grass."