2/10 Terrible
Yik How
Travelled with partner
1 Sept 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Thanks to Lydia, who welcomed us with an upgrade to the next room class, a junior suite. The room was bigger than what we had booked and we enjoyed the space. We stayed on the third floor - the junior suite looks to be newly renovated so it is clean and modern, with a basic design.
The location is not bad - it is walking distance to many places. Without the good service of the staff and the location of the hotel, I will have rated 0. There are several fundamental flaws with the hotel design and structure:-
1) rain shower was not working and the water pressure is pathetic - but this is still acceptable for us as we are not fussy.
2) sound proofing is poor - you can hear the traffic sounds such as every passing loud motorbike - and this goes on all night. As we had requested for a quiet room, our room was supposedly a quieter room already so… there may be rooms that are noisier.
3) apparently, there is a karaoke lounge just at the back of the hotel - they play music all day and night so we heard low base rumbling through the night and day, and also get to ‘enjoy’ the singing of the karaoke lounge’s patrons during the day.
4) breakfast buffet was the worst we have ever tasted - full of salt in everything, and not much refill when we arrived at breakfast around 8:30am. I also got food poisoning from eating some of the meat dishes, that others did not take. Stay here only if you can sleep through loud traffic and music. Importantly, eat at your own risk.
Yik How
Stayed 1 night in Aug 2023
