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Overview of Hotel Jen Manila by Shangri-La

Photo gallery

Guest reviews

4.2 / 5Very Good
1,164 reviews
Guests rated this property 4.1/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning

Map

What's nearby

Popular LocationCultural Center of the Philippines4 min walk
Popular LocationManila Yacht Club6 min walk
Popular LocationStar City20 min walk
AirportManila (MNL-Ninoy Aquino Intl.)22 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Bay View

    4.6/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    More details
  • Deluxe Room, 2 Single Beds, Bay View

    4.3/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    More details
  • Deluxe Room, 2 Single Beds

    4.2/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    More details
  • Club Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    More details
  • Club Room, 2 Single Beds

    4.7/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    More details
  • Executive Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 72 sq m
    • Sleeps 3
    More details

About this area

Pasay

In the entertainment district, Hotel Jen Manila by Shangri-La is in Pasay's Malate neighbourhood, an area with good airport proximity. Cultural Center of the Philippines and National Museum of the Philippines are cultural highlights, and travellers looking to shop may want to visit SM Mall of Asia. Check out an event or a game at Smart Araneta Coliseum, and consider making time for Manila Ocean Park, a top attraction not to be missed.

Visit our Pasay travel guide
Map
Popular Location

What's nearby

  • Cultural Center of the Philippines - 4 min walk
  • Manila Yacht Club - 6 min walk
  • Philippine International Convention Center - 11 min walk
  • Star City - 20 min walk
  • U.S. Embassy - 10 min drive

Getting around

  • Manila Paco Station - 2 min drive
  • Vito Cruz LRT Station - 12 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 22 min drive

Restaurants

  • Where to eat
  • Latitude – Restaurant offering Asian cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Kitsho – Restaurant with a bar offering Japanese cuisine. Serves lunch and dinner daily.
  • Coffee.com – Serves light fare daily.

About this property

Hotel Jen Manila by Shangri-La

Suburban Pasay hotel in Malate, walk to Manila Bay
This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 308 individually furnished rooms provide free WiFi, free wired Internet and 24-hour room service. Conveniences include fridges and electric kettles, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Hotel Jen Manila by Shangri-La offers 308 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free valet parking
Free nearby parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 750 for adults and PHP 375 for children
2 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service

Things to do

Children's pool
Fitness centre
Outdoor pool
Shopping centre

Family friendly

Children's pool
Dry-cleaning service
Laundry facilities
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
Filipino
Japanese
Malay

Business services

Computer station
Meeting rooms
Conference centre

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bidet
Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

TV channels
TV

Food and drink

Electric kettle
Free bottled water
Fridge

More

Connecting rooms available
Desk
Free local calls
In-room massage
Individually furnished
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Slippers

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for PHP 1535.63 per day.
Cots (infant beds) are not available

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PHP 750 for adults and PHP 375 for children (approximately)
  • Airport shuttle fee: PHP 979.00 per vehicle (one-way)
  • Rollaway bed fee: PHP 1535.63 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Hotel Jen Manila by Shangri-La and receive a full refund?
Yes, Hotel Jen Manila by Shangri-La offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Jen Manila by Shangri-La cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Jen Manila by Shangri-La have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Jen Manila by Shangri-La?
Valet parking is free at this property; nearby parking is also free.
What time is check-in at this hotel?
Check-in is from 2 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PHP 979.00 per vehicle, one-way, applies.
Where is this property located?
Located in Malate, this hotel is within a 10-minute walk of Cultural Center of the Philippines and Manila Yacht Club. Philippine International Convention Center and Rizal Park are also within 2 mi (3 km). Vito Cruz LRT Station is 12 minutes by foot and Gil Puyat LRT Station is 19 minutes.

Guest reviews

4.2
Very Good
5 - Excellent
485
4 - Good
475
3 - Okay
137
2 - Mediocre
48
1 - Poor
19
4.1
Cleanliness
4.4
Service and Staff
4.1
Amenities
3.9
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fast service, spacious room, nice view, and convenient location

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

good breakfast buffet, quick room service, friendly staff

Stayed 1 night in Mar 2020

3/5

    nice staff friendly in approachable to us thank you so much...

    Stayed 2 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Nice stay, staff excellent, helpful. No buffet which was disappointing

    Stayed 2 nights in Mar 2020

    4/5 Good

    • Liked: Staff & service

    Like close to mall and airport, quite easy access/ walking distance to restaurant and depaneur, parking space not too bad

    Stayed 5 nights in Feb 2020