Hotel berdekatan Mall of Istanbul

"Tolles Frühstücksbuffet. Sympathisches und zuvorkommendes Personal.. im Restaurant sowie an der Rezeption. Zimmer waren sehr sauber und unsere Reinigungsfrau sehr sympathisch."

"Alles was verschikkelijk "

"Great location Very nice staff "

"Definitely not a 5 star hotel, overly hyped but no to the standard. Rooms not very clean, also not a great location "

"Very nice hotel, great breakfast!!"

"Yes the room was spotless, the entire hotel is spotless. And the staff were very helpful especially engin the receptionist. We made a mistake when booking and we only booked a single room and engin contacted the manager who upgraded us to a double room free of charge. I highly recommend serenity comfort hotel especially if you are in Istanbul for dental operations and cosmetic operations. Five stars all the round, the food is also excellent."

"Excelente!"

"The room was full of smoke smell, my kids developed skin rash. The lights were half broken, water tap was not functioning, floor was not clean. The rooms look far from reality. Area is so disconnected, entrance is sketchy. I booked for 10 nights and checked out after one night, they took all money and didn’t give me anything back, despite me being reasonable and responding to all their flase claims. Avoid this at all costs if you can. Looks attractive but a big scam. Even Expedia team was...

"On the first night, I complained about the aircon not working but no one bothered to check, so my daughter and I were left sweating overnight. The same happened the following day; the aircon was left unfixed. I did ask for a spare pillow as I could not lie flat due to a dental procedure, but they said they don’t have any so I slept leaning on the headboard and then woke up with a bedbug bite. The hotel manager was generous enough to buy an antihistamine cream for the bites. Totally regretting...

"ホテルに忘れ物をし、電話して確認したらフロントに保管してあります。とフロントスタッフの女性がしっかり対応してくれました。 やはり、五つ星ホテル！ 建物は少し古いですが、とくに女性スタッフはフレンドリーで安心した滞在になりました。"

"Again we enjoyed staying at Vess hotel. One negative thing about the hotel is guests not being observant of the smoking area(s); there cigarette smoke allover the common areas."

"Mi è piaciuto tutto. Il personale molte gentile, la pulizia giornaliera della camera, la possibilità di mangiare all’interno e l’ottima colazione. Aggiungo che la posizione era perfetta, in quanto vicino alla fermata della metro, market e posti per pranzare/cenare. CONSIGLIO!"

"Я жила в этом отеле 2 недели и ни разу не пожалела. Это очень уютный, чистый, комфортный отель. Персонал очень приятный, вежливый, с чувством юмора, встречали и провожали с улыбкой. Если мне что-то было нужно, тут же приносили в номер и не приходилось вообще ждать. Расположение отеля очень удобное - в 10 минутах ходьбы большой торговый центр, рядом полно небольших магазинчиков. За эти 2 недели как-то даже привыкла и к этим людям, и к номеру - я там чувствовала себя как дома. Честно говоря, мне...

"The hotel location is a little bit in a heavy traffic area, for example the Mall of İstanbul which you can see it across the freeway, there is no walkway to it, going there is only by car or taxi usually takes 20-30 minutes due to heavy traffic."

"Klima çalışmıyor, tv kumandası çalışmıyor sampuan ve ketl yoktu. Ayrıca oda çok dardı. Odanın ortasında bina kolonu vardı"