Hotel Dekat Pusat Beli-belah ArenaPark

"Great"

"Thx"

"Everyone was very professional and courteous. I would recommend Mall of Istanbul Hilton every time. "

"One of the reasons we picked this hotel is because of their “airport shuttle” service, “with surcharge” they said. That means that there are yellow taxis outside the hotel and you have to negotiate prices. Upon arrival, all of the staff was unfriendly. The room was ok - nothing special, definitely not as nice as the pictures. The bathroom was not great at all. The shower was so cramped, the doors would not close, and so the bathroom got flooded. Even the shower handle came off, and the water...

"Our experience was very bad. There were no daily room cleans, barely had the items needed to make coffee, no towel changes , the safe boxes were not working, the breakfast was mediocre and the staff was very indifferent to all of our complaints. Never again!"

"Great staff, especially Recep and Busra."

"Breakfast could have more variety of fruits "

"Yes the room was spotless, the entire hotel is spotless. And the staff were very helpful especially engin the receptionist. We made a mistake when booking and we only booked a single room and engin contacted the manager who upgraded us to a double room free of charge. I highly recommend serenity comfort hotel especially if you are in Istanbul for dental operations and cosmetic operations. Five stars all the round, the food is also excellent."

"Excelente!"

"All good"

"ホテルに忘れ物をし、電話して確認したらフロントに保管してあります。とフロントスタッフの女性がしっかり対応してくれました。 やはり、五つ星ホテル！ 建物は少し古いですが、とくに女性スタッフはフレンドリーで安心した滞在になりました。"

"Again we enjoyed staying at Vess hotel. One negative thing about the hotel is guests not being observant of the smoking area(s); there cigarette smoke allover the common areas."

"Clean room and room service was very helpful. Breakfast was very local so you enjoy the traditional cuisine. "

"Service 4 étoiles mais l’hôtel en lui même est plus un 3 étoiles. Certains équipements sont dégradés ou trop anciens, à changer (pommeau de douche, sol douche, cuvette WC etc). Mais le personnel est très gentil et serviable. "