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Management need to look in to their Check in counter as I have never experienced a long queue due to Check in at Hotel. I have been waiting for at least 45 min just to check in. This is a 5 stars hotel and this should never have happen. All I can say is that this is their Check in counter Manager ...
The rooms are landscaped with amenities and the hotel's public Spaces as well as the restaurant are unforgettable
Everything is fantastic about this hotel - except for one thing - the return bus/shuttle from hotel to ferry is poor - there must be a better route to the ferry , to be in the shuttle for one hour , compared to 15mins from the ferry to hotel - where the route is superb , around the outside of the ...
Staff was super friendly. The free airport shuttle was convenient.
We enjoyed our stay at galaxy..the water park is very good and can spend whole day there..
Just amazing! It was our honeymoon and my husbands bday and they made it an awesome experience for us!
Good amenities and service. However, room decor and furnishing looks dated
Clean and Nice Place, Nice Location, Nice Breakfast
The property is quiet and the rooms are big. The staff is wonderful!
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