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Ascott Macau

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Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Premier Suite | Living area | 46-inch TV with cable channels

Overview of Ascott Macau

Ascott Macau

4.5 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
Map
No. 339 R. Cidade de Braga, Nape, Macau

Explore the area

  • Popular LocationMacau Fisherman's Wharf16 min walk
  • Popular LocationHospital Conde S. Januario17 min walk
  • Popular LocationSenado Square9 min drive
  • AirportMacau (MFM-Macau Intl.)13 min drive

Room options

About this area

Macau

Located in Macau, Ascott Macau is in the city centre. New Yaohan Department Store and Almeida Ribeiro Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Guan Yin Statue Waterfront Park and Sai Van Lake. Karting Track and Seac Pai Van Park are also worth visiting.
Visit our Macau travel guideOpens in a new window
Map

What's nearby

  • Statue of Guan Yin - 5 min walk
  • Lisboa Casino - 10 min walk
  • Macau Fisherman's Wharf - 16 min walk
  • Hospital Conde S. Januario - 17 min walk
  • Senado Square - 9 min drive

Getting around

  • Macau (MFM-Macau Intl.) - 13 min drive

About this property

Ascott Macau

4.5-star luxury hotel in the city centre
At Ascott Macau, you can look forward to a terrace, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Chinese cuisine and more. In addition to a fitness centre and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Self-parking (surcharge), free newspapers and luggage storage
  • A front desk safe, a 24-hour front desk and concierge services
  • A lift, meeting rooms and multilingual staff
  • Guest reviews say great things about the overall value
Room features
All guest rooms at Ascott Macau include perks, such as air conditioning, as well as amenities, such as complimentary wireless Internet access and minibars (stocked with some free items). Guests reviews say good things about the size rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Free toiletries and hairdryers
  • 46-inch TVs with cable channels
  • Microwaves, daily housekeeping and desks

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (HKD 600 per day)

Food and drink

  • 3 restaurants
  • 1 bar

Restaurants on site

  • Shun Hin
  • The Mix Western
  • The Win

Things to do

  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Washer/dryer

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • 46-inch TV
  • TV channels

Food and drink

  • Free bottled water
  • Free minibar (some items)
  • Microwave

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer and dryer

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Policies

Check-in

85% of travellers were happy with check-in
Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 517.5 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Self-parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 517.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Ascott Macau Hotel
Ascott Macau
Ascott Macau Hotel
Ascott Macau Macau
Ascott Macau Hotel Macau

Frequently asked questions

Does Ascott Macau have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at ?

As of 26 Sept 2022, prices found for a 1-night stay for 2 adults at on 27 Sept 2022 start from RMย 349.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ascott Macau pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ascott Macau?

Self-parking is available for HKD 600 per day.

What time is check-in at Ascott Macau?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Ascott Macau?

Checkout is at noon.

Where is Ascott Macau located?

Located in the heart of Macau, this luxury hotel is within a 10-minute walk of Statue of Guan Yin, Guan Yin Statue Waterfront Park, and Macau Cultural Centre. Macau Museum of Art and Macau World Trade Centre are also within 10 minutes.

Can I cancel my reservation for free at Ascott Macau and receive a full refund?

Yes, Ascott Macau offers free cancellation on select room rates, because flexibility matters! Please refer to Ascott Macau cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 211 out of 495 reviews
5 - Excellent 43%
Rating 4 - Good. 218 out of 495 reviews
4 - Good 44%
Rating 3 - Okay. 37 out of 495 reviews
3 - Okay 7%
Rating 2 - Poor. 20 out of 495 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 495 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

3.2/5

Eco-friendliness
Write a review

4/5 Good

Ho chi
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its value for money !
Stayed 1 night in Sep 2021

2/5 Poor

Verified traveller
Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Read before you wanna book
No free parking, ok, maybe itโ€™s my fault not to check carefully but the indoor pool was rent to a private swimming class and itโ€™s occupied till 7pm on Sunday and itโ€™s not told until I checked in and saw the notice on the desk! And no breakfast available even you are willing to pay
Stayed 1 night in Sep 2021

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

1/5 Terrible

Jon, Los Angeles
Business traveller
Disliked: Staff & service
I left the property a month ago because of the deadly coronavirus and they refused to give me a refund for the days I wasnโ€™t there. Donโ€™t stay here.
Stayed 15 nights in Feb 2020

4/5 Good

Verified traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at Ascott for 3 days and 2 nights. I love our executive suite. It feels like home. However, their wifi is so slow if youโ€™re using your mobile phone but it was fast using a laptop.
Stayed 2 nights in Dec 2019

3/5 Okay

Yuk yee Irene
Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious. The bathroom was to die for with amazing view. The buffet breakfast that was included was really good with lots of selection. To top it off, we booked this unit for 3 people. Upon checkin, I was asked if I wanted an extra bed added at no extra cost. Amazing service.
Stayed 1 night in Dec 2019

4/5 Good

David, Singapore
Liked: Cleanliness, staff & service, amenities
This is my 2nd time staying in the Ascott, I was here exactly 1 yr ago too. Initially was given a room on the 3rd floor~ the wooden parquet flooring was badly cracked so I requested for a change. Thnkfully, the receptionist got us a room on the 5th floor whivh was alot better but my only complain was that it reeked of smoke despite being a non smoking room. Generally, I find the location and price for the size of the room good but wish they would upgrade their pillows and have a variery of soft and hard ones.
Stayed 5 nights in Nov 2019

5/5 Excellent

Joseph
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet sanctuary in a busy casino city
Beautiful lobby, spacious and well-appointed executive suite. Staff at front desk, especially Coey, has been most accommodating. They help celebrate my sister's (who was travelling with us) birthday with a signed card and a birthday cupcake. They made us feel at home.
Stayed 3 nights in Nov 2019