4/5 Good
Verified traveller
3 Apr 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Ascott Macau
Photo gallery for Ascott Macau
Overview of Ascott Macau
Ascott Macau
4.2/5 Very good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitiser provided
No. 339 R. Cidade de Braga, Nape, Macau
Explore the area
- Hospital Conde S. Januario17 min walk
- New Yaohan Department Store18 min walk
- Macau Fisherman's Wharf20 min walk
- Macau (MFM-Macau Intl.)13 min drive
Choose dates to view prices
About this area
Macau
Located in Macau, Ascott Macau is in the city centre. City of Dreams is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Macau Fisherman's Wharf and Chimelong Ocean Kingdom. Looking to enjoy an event or a game? See what's going on at Macau Jockey Club or Cotai Arena.
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What's nearby
- Statue of Guan Yin - 5 min walk
- Lisboa Casino - 10 min walk
- Hospital Conde S. Januario - 17 min walk
- New Yaohan Department Store - 18 min walk
- Macau Fisherman's Wharf - 20 min walk
Getting around
- Macau (MFM-Macau Intl.) - 13 min drive
Restaurants
- Where to eat
- Shun Hin – Seafood restaurant offering Chinese cuisine. Open daily.
- The Mix Western – Restaurant offering international cuisine. Open daily.
- The Win – Sushi bar offering Japanese cuisine.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking on site (HKD 600 per day)
Food and drink
- 3 restaurants
- 1 bar
Things to do
- Fitness centre
- Indoor pool
- Outdoor pool
- Sauna
Family friendly
- Free cots/infant beds
- Indoor pool
- Laundry facilities
- Microwave
- Outdoor pool
- Washer/dryer
Conveniences
- Lift
- Free newspapers in reception
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
Languages spoken
- Chinese
- English
Business services
- Business centre
- Meeting rooms
Outdoors
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room accessibility (select rooms)
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Free cots/infant beds
Bathroom
- Free toiletries
- Hairdryer
Entertainment
- 46-inch TV
- TV channels
Food and drink
- Free bottled water
- Free minibar (some items)
- Microwave
More
- Desk
- Free local calls
- Iron/ironing board
- Phone
- Safe
- Washer and dryer
Similar properties
See similar properties
Macau
Pool
Guest rating 4+
Family-friendly
4 star
Free WiFi
Hotel
Policies
Check-in
Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Renovations and closures
The following facilities or services will be unavailable from June 10 2020 to January 1 2022 (dates subject to change):
- Business centre
- Dining venue(s)
- Fitness facilities
- Meeting facilities
- Sauna
- Spa
- Hot tub
- Swimming pool
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for HKD 517.5 per night.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Self-parking fee: HKD 600 per day
- Rollaway bed fee: HKD 517.5 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Property is also known as
Ascott Macau Hotel
Ascott Macau
Ascott Macau Hotel
Ascott Macau Macau
Ascott Macau Hotel Macau
Frequently asked questions
Overall score and ratings
4.2
Very good
4.3/5
Cleanliness
4.1/5
Staff & service
4.2/5
Amenities
4.2/5
Property conditions & facilities
1/5 Terrible
Jon, Los Angeles
Business traveller
24 Feb 2020
Disliked: Staff & service
Stayed 15 nights in Feb 2020
4/5 Good
Verified traveller
16 Jan 2020
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
4/5 Good
Verified traveller
Travelled with family
7 Jan 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
3/5 Okay
Yuk yee Irene
Travelled with group
4 Jan 2020
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2019