Skip to main content
Beginning of main content
Expedia-verified reviews
Exceptional!
4.8 of 5 guest rating
Room type Options Nightly price Book
Club Suite, 2 Bedrooms, Business Lounge Access (Carlton Club Lounge Access)
150 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Other room types
Club Suite, 1 Bedroom, Business Lounge Access (Carlton Club Lounge Access)
Room with view
102 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Suite, 1 Bedroom, Business Lounge Access (Premier Club Lounge Access)
Room with view
82 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Suite, 1 Bedroom
Room with view
82 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 Bedroom (Carlton)
Room with view
102 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
5-star luxury hotel connected to a shopping centre in Xiangzhou

Popular property highlights

Free valet parking
Free WiFi
Outdoor pool
Business centre
Smoke-free property

Location

This family-friendly Cotai hotel is located near the airport, within a 15-minute walk of Museum of Taipa and Coloane History, Macau Olympic Complex (Macau Stadium) and Cotai Strip. Venetian Macao Casino and City of Dreams are also within 2 miles (3 km).

Hotel features

3 restaurants, a full-service spa and a casino are available at this smoke-free hotel. Free WiFi in public areas, free valet parking and a free airport shuttle are also provided. Additionally, a water park, an outdoor pool and a fitness centre are on-site.

Room amenities

All 230 rooms provide conveniences such as living rooms and fridges, plus free WiFi and 24-hour room service. Guests will also find LED TVs, minibars and premium bedding.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, The Ritz-Carlton, Macau features a water park and a lazy river. Dining is available at one of the hotel's 3 restaurants, and guests can grab a coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include A poolside bar and A bar/lounge. Wireless Internet access is complimentary.

A business centre is on-site at this 5-star property. This luxury hotel also offers a casino, an outdoor pool and a kid's pool. A roundtrip airport shuttle (available at scheduled times) and An area shuttle are complimentary for guests. Complimentary valet parking is available on-site.

The Ritz-Carlton, Macau is a smoke-free property.

  • Casino
  • Lazy river
  • Bar/lounge
  • Water park
  • Coffee/tea in common areas
  • Lift
  • Fitness facilities
  • Free airport transport
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Business centre
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Meeting rooms
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Outdoor pool
  • Smoke-free property
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Spa services on site
  • Luggage storage
  • Hair salon
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Concierge services
  • Conference centre
  • Shopping on site
  • Ballroom
  • Total number of rooms - 230
  • Arcade/game room
  • Wedding services
  • Multilingual staff

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Lazy river
  • Separate living room
  • Free WiFi
  • Free area shuttle
  • Arcade/game room
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish
  • Japanese
  • Chinese
  • Portuguese
  • Russian
  • Korean

Parking

Free valet parking

Room Amenities

The Ritz-Carlton, Macau offers 230 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate living rooms and includes desks. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. LED televisions come with pay-per-view films. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Air conditioning
  • Fridge
  • Minibar
  • LED TV
  • Coffee/tea maker
  • Daily housekeeping
  • Turndown service
  • Free bottled water
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Separate living room
  • In-room safe
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Free cots/infant beds
  • Separate bedroom
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Slippers
  • Separate sitting area
  • Pay films
  • Separate bathtub and shower

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

Lai Heen – Overlooking the pool, this restaurant specialises in Chinese cuisine and serves lunch and dinner. 1-star Michelin rating.

The Ritz-Carlton Cafe – This Cafe specialises in French cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Bar & Lounge – On-site bar. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a water park, a lazy river and a fitness centre.

Spa Services

ESPA Macau has 11 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Number of treatment rooms 11
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MOP 1500.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests. For more details, please contact the property using the information on the reservation confirmation received after booking.

Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Union Pay

Fees

 

  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MOP 418 per person (approximately)
  • Rollaway bed fee: MOP 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Ritz Carlton Macau Hotel Cotai
  • Ritz Carlton Macau Cotai
  • Ritz-Carlton Macau Hotel Cotai
  • Ritz-Carlton Macau Hotel
  • Ritz-Carlton Macau Cotai
  • Ritz-Carlton Macau
  • The Ritz Carlton Macau

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Sorry, we seem to have had an issue loading our review content. Try again?