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Outdoor pool
Outdoor pool
1 bedroom, premium bedding, minibar, in-room safe
LED TV, pay-per-view films

Guest reviews

4.8/5 Exceptional
132 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Map

Explore the area

Popular LocationRua do Cunha13 min walk
Popular LocationCotai Strip15 min walk
Popular LocationCotai Arena15 min walk
AirportMacau (MFM-Macau Intl.)6 min drive

Choose dates to view prices

  • Premier Suite, 1 Bedroom (Premier Club Lounge Access)

    5/5 guest room rating

    Room amenities

    • 82 sq m
    • City view
    • Sleeps 3
    More detailsPremier Suite, 1 Bedroom (Premier Club Lounge Access)
  • Club Suite, 1 Bedroom (Carlton)

    4.2/5 guest room rating

    Room amenities

    • 102 sq m
    • City view
    • Sleeps 3
    More detailsClub Suite, 1 Bedroom (Carlton)
  • Suite, 1 Bedroom (Carlton)

    5/5 guest room rating

    Room amenities

    • 102 sq m
    • City view
    • Sleeps 3
    More detailsSuite, 1 Bedroom (Carlton)
  • Premier Suite, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 82 sq m
    • City view
    • Sleeps 3
    More detailsPremier Suite, 1 Bedroom
  • Club Suite, 2 Bedrooms, Business Lounge Access (Carlton Club Lounge Access)

    Room amenities

    • 150 sq m
    • Sleeps 6
    More detailsClub Suite, 2 Bedrooms, Business Lounge Access (Carlton Club Lounge Access)

About this area

Cotai

Located in Cotai, The Ritz-Carlton, Macau is connected to a shopping centre. Macau Tower and Senado Square are notable landmarks, and some of the area's popular attractions include Chimelong Ocean Kingdom and Macau Fisherman's Wharf. Looking to enjoy an event or a game? See what's going on at Cotai Arena or Macau Jockey Club.

Visit our Cotai travel guide
Map
Popular Location

What's nearby

  • Rua do Cunha - 13 min walk
  • Cotai Strip - 15 min walk
  • Cotai Arena - 15 min walk
  • Venetian Macao Casino - 3 min drive
  • Macau Jockey Club - 3 min drive

Getting around

  • Macau (MFM-Macau Intl.) - 6 min drive

Restaurants

  • Where to eat
  • Lai Heen – 1 star Michelin rating. Pool-view restaurant offering Chinese cuisine. Serves lunch and dinner on selected days.
  • The Ritz-Carlton Cafe – Café offering French cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Kids' menu available.
  • Bar & Lounge – Open daily, happy hour available.

About this property

The Ritz-Carlton, Macau

Luxury hotel connected to a shopping centre in Cotai with 3 restaurants
This smoke-free hotel features 3 restaurants, a full-service spa and free water park access. Free WiFi in public areas, free valet parking and a free airport shuttle are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge. All 230 rooms provide conveniences such as living rooms and fridges, plus free WiFi and 24-hour room service. Guests will also find LED TVs, minibars and premium bedding.
The Ritz-Carlton, Macau offers 230 forms of accommodation with minibars and a safe. This accommodation offers separate living rooms and includes desks. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

This Cotai hotel provides complimentary wireless Internet access. LED televisions come with pay-per-view films. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a water park, a lazy river and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking
  • Free return airport shuttle from 9 AM to 11 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: MOP 418 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free local area shuttle
  • Free cots/infant beds
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate living room

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • LED TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available at scheduled times from 9 AM to 11 PM
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MOP 1500.0 per night.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MOP 418 per person (approximately)
  • Rollaway bed fee: MOP 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton, Macau and receive a full refund?
Yes, The Ritz-Carlton, Macau offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Macau cancellation policy on our site for more details about any exclusions or requirements.
Does The Ritz-Carlton, Macau have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Valet parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Does The Ritz-Carlton, Macau provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this hotel located?
This family-friendly Cotai hotel is located near the airport, within a 15-minute walk of Museum of Taipa and Coloane History and Cotai Strip. Venetian Macao Casino and Cotai Arena are also within 1 mile (2 km).

Guest reviews

Overall score and ratings for The Ritz-Carlton, Macau

4.8
Exceptional
5 - Excellent
116
4 - Good
9
3 - Okay
3
2 - Mediocre
4
1 - Poor
0
4.9
Cleanliness
4.8
Service and Staff
4.8
Amenities
4.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service was tops; Arun is a real Jem and went out of his way to make our stay really pleasant.

Stayed 4 nights in Nov 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    A true five star hotel with all amenities Staff smiling and quite helpful. Natalie at Conceirge was great

    Stayed 2 nights in Oct 2019

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities

    It took almost an hour to check in the room, this the air conditioning was not working for the first night. The transportation accommodations were terrible, they listed “first come first serve “ but it is not available most of the time.

    Stayed 2 nights in Apr 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    The gold standard

    RC never disappoints me =p

    Stayed 1 night in Apr 2019