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Nice hotel and a lovely restaurant where we had our seafood buffet dinner and breakfast. Rooms we were allocated had scaffolding outside which dampened the experience. Pool was unusable and we were only informed a few days before our arrival. Overall, still a good stay as all the staff we interacted ...
Fast check in, just too many people at lobby.......
Staff is nice. But the place is nice but the building, the furniture, etc are old - need to refurbish.
I like everything in this hotel, the room are big, clean and comfortable bed. The staff stthe reception are very helpful taking their time to explain and even getting out of their post to show you direction. Staffs at the breakfast buffet are also very polite and helpful
I told them we were celebrating our anniversary just a day ahead of our check in, and they had a surprise for us. Really warm and touching. The staff was nice.
Hospitality Professionalism Ginuin care for the costumer Great communication skills. Passionate about helping customers and instan that the needs were made
Great location. Great environment. Great facilities. Great activities.
Sofitel is a well-known Macao hotel in the old and historic part of the city, which those visiting the city for the first time may find rather run down; the perennial pollution of the city as a whole does not help. However, the hotel itself has a stunning view of the river for those who can afford ...
Nice hotel good food and friendly staff. Afternoon buffet was good value