Comment from Hotel Management
20 Feb 2020 by Willson Tang, Hotel Management
Greetings from the Sofitel Macau at Ponte 16!
Thank you so much for taking the time to share your feedback and we hope you had an overall enjoyable stay.
According to the rating, we were not able to completely fulfill your expectations and we would appreciate if you could provide us with further details or comments, in order for us to continuously improve.
Please do not hesitate to contact me directly and I look forward to connecting with you.
Director of Guest Experience
Sofitel Macau At Ponte 16