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Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Guest reviews

4.5/5 Wonderful
991 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Bar
  • Laundry

Map

Explore the area

Popular LocationApollo Victoria Theatre9 min walk
Popular LocationVictoria Palace Theatre11 min walk
Popular LocationWestminster Cathedral12 min walk
AirportLondon (LHR-Heathrow)38 min drive

Choose dates to view prices

  • Classic Double Room, 1 Double Bed

    4.5/5 guest room rating

    Room amenities

    • 13 sq m
    • City view
    • Sleeps 2
    More detailsClassic Double Room, 1 Double Bed
  • Classic Twin Room, 2 Single Beds (or 1 king bed on request)

    4.9/5 guest room rating

    Room amenities

    • 15 sq m
    • City view
    • Sleeps 2
    More detailsClassic Twin Room, 2 Single Beds (or 1 king bed on request)
  • Superior Double Room

    4.9/5 guest room rating

    Room amenities

    • 18 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Double Room
  • Triple Room, Multiple Beds

    4.7/5 guest room rating

    Room amenities

    • 17 sq m
    • City view
    • Sleeps 3
    More detailsTriple Room, Multiple Beds
  • Superior Twin Room, 2 Single Beds (or 1 king bed on request)

    4.8/5 guest room rating

    Room amenities

    • 18 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Twin Room, 2 Single Beds (or 1 king bed on request)
  • Deluxe Double Room

    4.6/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Double Room
  • Deluxe Twin Room, 2 Single Beds, Ensuite (or 1 king bed on request)

    4.6/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Twin Room, 2 Single Beds, Ensuite (or 1 king bed on request)
  • Classic Single Room

    4.2/5 guest room rating

    Room amenities

    • 9 sq m
    • City view
    • Sleeps 1
    More detailsClassic Single Room
  • Family Room

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 4
    More detailsFamily Room

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

London

Located in London's London City Centre neighbourhood, The Windermere Hotel is in the historical district and near a metro station. Apollo Victoria Theatre and Cadogan Hall are cultural highlights, and some of the area's notable landmarks include Westminster Cathedral and Royal Hospital Chelsea. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Emirates Stadium. Our guests love the guest house's central location.

Visit our London travel guide
Map
Popular Location

What's nearby

  • Apollo Victoria Theatre - 9 min walk
  • Victoria Palace Theatre - 11 min walk
  • Westminster Cathedral - 12 min walk
  • Royal Hospital Chelsea - 12 min walk
  • Cadogan Hall - 12 min walk

Getting around

  • Victoria Underground Station - 10 min walk
  • London Victoria Rail Station - 11 min walk
  • London (LHR-Heathrow) - 38 min drive

Restaurants

  • Where to eat
  • The Pimlico Grid – Brasserie with a bar offering regional cuisine. Serves breakfast, brunch, dinner and light fare daily.

About this property

The Windermere Hotel, London

Victorian London guesthouse in London City Centre, walk to Apollo Victoria Theatre
A restaurant, a bar/lounge and a coffee shop/café are available at this smoke-free guesthouse. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. All 19 individually decorated rooms feature free WiFi and room service. Guests will appreciate conveniences such as electric kettles and free tea bags/instant coffee, while flat-screen TVs with digital channels and Netflix provide a bit of entertainment.
The Windermere Hotel offers 19 forms of air-conditioned accommodation with laptop-compatible safes and designer toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

This London guesthouse provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Hand sanitiser provided
Masks and gloves available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Parking nearby: GBP 26.00 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Dry-cleaning service

Conveniences

  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Bulgarian
  • Czech
  • English
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Slovak
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Well-lit path to entrance

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Linens
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Netflix

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in between 2:00 PM and 8:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: GBP 70 per vehicle (one-way)
  • Nearby parking fee: GBP 26.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Noise-free guestrooms cannot be guaranteed. Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
  • Contactless check-in and contactless check-out are available.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Can I cancel my reservation for free at The Windermere Hotel and receive a full refund?
Yes, The Windermere Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Windermere Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
The Windermere Hotel doesn't offer parking.
What time is check-in at The Windermere Hotel?
Check-in is from 2:00 PM to 8:00 PM.
What time is check-out at this property?
Checkout is at 11 AM.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of GBP 70 per vehicle, one-way, applies.
Where is this property located?
Located in London City Centre, this boutique guesthouse is within a 15-minute walk of Apollo Victoria Theatre, Victoria Palace Theatre and Westminster Cathedral. Royal Hospital Chelsea and Cadogan Hall are also within 15 minutes. Victoria Underground Station is 10 minutes by foot and Sloane Square Underground Station is 11 minutes.

Guest reviews

Overall score and ratings for The Windermere Hotel, London

4.5
Wonderful
5 - Excellent
605
4 - Good
307
3 - Okay
54
2 - Mediocre
18
1 - Poor
7
4.6
Cleanliness
4.7
Service and Staff
4.3
Amenities
4.3
Property condition

2/5

    Was not allowed to fly into England. I would like a refund please

    Stayed 2 nights in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It was a pleasure to receive a friendly greeting on arrival . Staff were most helpful and offered advice on local activities A spacious room with a newly renovated bathroom-modern , good rainfall shower and new white towels . Bed linen was excellent . Good breakfast . An enjoyable stay .

    Stayed 3 nights in Mar 2020

    3/5

    • Liked: Cleanliness, staff & service
    Convenient Location-Not a Good Value for the Price

    My major complaint with this hotel was that they did not provide head until 6:00 pm. and it was not thermostatically controlled. You had to turn on the steam in the evening because the room was very frigid, but then in the middle of the night it became uncomfortably warm. Even by European standards the bath was impossibly small with no place to put toiletries. It was not a good value for the price. I'm also on a campaign to get British hotels to provide a top sheet, so one doesn't have only the choice of a heavy duvet or no cover at all, but I suspect that is a losing battle. How much extra could it possibly cost!

    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    We had a wonderful stay at the Windermere. It is a short walk to Victoria Station. The breakfast each morning was delicious and we ate dinner there our last night and it was incredible. The staff were all warm and very accommodating. The hotel is a great find!

    Stayed 6 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Great hotel

    Small hotel in a quiet residential area about 10 min walk from Victoria station. Great staff. Definitely recommend.

    Stayed 3 nights in Mar 2020