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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property
Eco-certified Birmingham hotel connected to the convention centre, steps from Resorts World Birmingham

Choose dates to view prices

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Terrace/patio
In-room safe, desk, soundproofing, iron/ironing board
Front of property – evening/night
5 bars/lounges
Indoor pool, pool loungers

Popular amenities

  • Pool
The current price is RM429
RM515 total
includes taxes & fees
27 Jul - 28 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Digital channels
Desk
Daily housekeeping
Laptop-compatible safe
Iron/ironing board
  • 35.3 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Double Room, 1 Double Bed

Bathroom

Signature Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(75 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Espresso maker
Coffee/tea maker
Electric kettle
Digital channels
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
2 bathrooms
Private bathroom
Separate bath and shower
Digital channels
  • 52.11 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Signature Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/bath combination
Rainfall showerhead
Espresso maker
Coffee/tea maker
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

In-room safe, desk, soundproofing, iron/ironing board

Presidential Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
2 bathrooms
Private bathroom
Digital channels
Daily housekeeping
  • 117.56 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/bath combination
Rainfall showerhead
Espresso maker
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

9.8 out of 10
Exceptional
(26 reviews)

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hairdryer
Bathrobes
Coffee/tea maker
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Pendigo Way, Birmingham, England, B40 1PU

What's nearby

  • Resorts World Birmingham - 1 min walk - 0.0 km
  • Resorts World Arena - 2 min walk - 0.2 km
  • The Vox Conference Centre - 2 min walk - 0.2 km
  • The Bear Grylls Adventure - 3 min walk - 0.3 km
  • National Exhibition Centre - 3 min walk - 0.3 km

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬10 min walk
  • ‪Food & Bar Hall 3 NEC - ‬12 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪Gild Lobby Bar & Lounge - ‬10 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Upscale eco-certified hotel near Resorts World Birmingham
Located close to Santai Spa and Pendigo Lake, Genting Hotel & Spa at Resorts World Birmingham provides a casino, a bowling alley and a rooftop terrace. For those looking to try their luck, this hotel boasts 10 casino gaming tables, 30 slot machines and 2 casino VIP rooms. Treat yourself to a facial, a body treatment or a massage at the on-site spa. Be sure to enjoy a meal at any of the 18 on-site restaurants. In addition to a shopping centre on-site and 3 coffee shops/cafes, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sunloungers
  • English breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, express check-out and luggage storage
  • A lift, ATM/banking services and a 24-hour front desk
  • Guest reviews speak highly of the breakfast, helpful staff and proximity to shopping
Room features
All 184 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Roll-in showers, grab bars near toilets and bathroom emergency pull cords
  • 42-inch flat-screen TVs with digital channels
  • Recycling, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (GBP 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square foot of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 15.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: from approximately GBP 19.95 for adults and from GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self-parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rollaway beds are only suitable for guests aged up to 12.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

Does Genting Hotel & Spa at Resorts World Birmingham have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Genting Hotel & Spa at Resorts World Birmingham?

As of 24 Jul 2025, prices found for a 1-night stay for 2 adults at Genting Hotel & Spa at Resorts World Birmingham on 27 Jul 2025 start from RM 429.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Genting Hotel & Spa at Resorts World Birmingham pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Genting Hotel & Spa at Resorts World Birmingham?

Self-parking is available for GBP 20 per night. Limited spots are available.

What time is check-in at Genting Hotel & Spa at Resorts World Birmingham?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Genting Hotel & Spa at Resorts World Birmingham?

Checkout is at 11 AM.

Does Genting Hotel & Spa at Resorts World Birmingham provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 10 per vehicle applies.

Where is Genting Hotel & Spa at Resorts World Birmingham located?

Located in Marston Green, this spa hotel is steps away from Resorts World Birmingham, Santai Spa and Pendigo Lake. National Exhibition Centre is 0.3 mi (0.4 km) away. Air Rail Link Tram Stop is 25 minutes by foot and Birmingham International Station is 27 minutes.

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Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1007 reviews
Rating 8 - Good. 167 out of 1007 reviews
Rating 6 - Okay. 55 out of 1007 reviews
Rating 4 - Poor. 21 out of 1007 reviews
Rating 2 - Terrible. 30 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Friendly staff and comfortable hotel.
Stayed 1 night in May 2025

10/10

Great room for a good price. Very clean and a ton of room.
Stayed 1 night in Jul 2025

10/10

Again another wonderful stay-will be back!
Stayed 2 nights in May 2025

10/10

Great stay and room was ultra quiet
Stayed 1 night in May 2025

10/10

Good hotel with plenty of services and amenities. Would recommended 100%
Stayed 1 night in Jul 2025

10/10

Beautiful hotel and rooms are amazing in a great location to bp pulse, train station, restaurants, bars would recommend
Stayed 1 night in May 2025

10/10

Enjoyable stay
Stayed 1 night in Apr 2025

10/10

This property was AWESOME!!! Room was great, bed was comfortable, coffee maker in room, rooftop restaurant with buffet, and the staff was ULTRA FRIENDLY and top quality professional. Its also very close to train station…I would go back in a heartbeat..
Stayed 2 nights in Jul 2025

10/10

Very good room. Good staff.
Stayed 1 night in Jul 2025

10/10

Great place to stay if you're seeing an event nearby.
Stayed 1 night in Feb 2025

10/10

Thank you , will visit again
Stayed 1 night in May 2025

10/10

Great
Stayed 1 night in Jun 2025

10/10

business trip, great location, didn't reliase there was so much there, great for business and an overnight stay before a trip
Stayed 1 night in Mar 2025

10/10

Love it here, always have a really good time.
Stayed 2 nights in Mar 2025

10/10

I had a wonderful stay,room very clean, I love their customer service . The breakfast was good.
Stayed 2 nights in Apr 2025

10/10

Good time with fam
Stayed 1 night in Apr 2025

10/10

Great and relaxing stay at the hotel.
Stayed 1 night in Dec 2024

10/10

Great overnight stay as usual. Reception staff always friendly and efficient - shout out to Rob. Room has been refurbished and looked very smart and clean
Stayed 1 night in Mar 2025

6/10

Not good value for what you pay. Beds were not brilliant TV channels were bare minimum and shower temperature changes from hot to cold all the time. Have stayed here before and it was ok but they really need to look at what they are given for the price as it is not good.
Stayed 1 night in Jul 2025

10/10

perfect !
Stayed 1 night in Apr 2025

10/10

Another good stay at Genting. Check in was goodc efficient and friendly. Room clean and comfortable. Breakfast tasty and good choice of items.
Stayed 1 night in Apr 2025

10/10

I would like to commend the front desk staff member (Young Gentlemen) who checked me in on 19 July 2025 at 1:30 PM. He was courteous, respectful, and provided excellent service, accommodating my request and even allowing me to choose my preferred room. His professionalism and warm hospitality truly stood out — far exceeding the service I’ve experienced at other Crowne Plaza IHG hotels during my travels from London to Birmingham to Glasgow as an Asian guest. A big thumbs up to him for a job well done. I will definitely recommend Genting Hotel Resort World Birmingham to my friends and fellow travellers.
Stayed 1 night in Jul 2025

10/10

Lovely hotel. Friendly staff and good food incl breakfast at the Skybar & restaurant. Nice touches with free complimentary mini bar and access to the spa. Very convenient for events at BP pulse arena. Only negative is some areas of the Spa incl pool and showers need a deep clean and freshen up with paint.
Stayed 1 night in May 2025

10/10

Very comfortable and convenient to NEC. Great food options in the Resorts World Complex.
Stayed 2 nights in Mar 2025

10/10

An excellent hotel. Great staff, very clean, modern and comfortable. Great location for entertainment, we went to a concert on the evening, plenty of locations to eat and easy access via road and rail network. Thoroughly recommend it.
Stayed 1 night in Apr 2025