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Desk
Desk
Desk
Desk

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationPura Meru19 min walk
    Popular LocationMayura Park20 min walk
    Popular LocationLombok Epicentrum Mall3 min drive
    AirportLombok (LOP-Lombok Intl.)42 min drive

Choose dates to view prices

  • Standard Room

    Room amenities

    • 14 sq m
    • Sleeps 2
    More detailsStandard Room
  • Superior Room, 1 Double Bed

    Room amenities

    • 17 sq m
    • Sleeps 2
    More detailsSuperior Room, 1 Double Bed
  • Superior Room, 2 Single Beds

    Room amenities

    • 17 sq m
    • Sleeps 2
    More detailsSuperior Room, 2 Single Beds

About this area

Mataram

Located in Mataram, Hart Hotel is in the city centre. Mataram Mall and Lombok Epicentrum Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Senggigi Beach and Plas Waterfall.
Visit our Mataram travel guide
View in a map
Popular Location

What's nearby

  • Pura Meru - 19 min walk
  • Mayura Park - 20 min walk
  • Lombok Epicentrum Mall - 3 min drive
  • Islamic Center NTB - 3 min drive
  • Senggigi Beach - 38 min drive

Getting around

  • AirportLombok (LOP-Lombok Intl.) - 42 min drive

About this property

Hart Hotel

3-star hotel with free breakfast and restaurant
A restaurant, massage/treatment rooms and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and free breakfast. All 17 rooms offer LED TVs with cable channels, plus free bottled water and showers. Desks and free toiletries are also available to guests.
Hart Hotel offers 17 forms of air-conditioned accommodation with complimentary bottles of water and free toiletries. LED televisions come with cable channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free breakfast available
  • 1 restaurant

Things to do

  • Spa services

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Languages spoken

  • English
  • Indonesian

Spa

  • Body scrubs
  • Facials
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Hart Hotel Mataram
Hart Mataram
Hart Hotel Hotel
Hart Hotel Mataram
Hart Hotel Hotel Mataram

Frequently asked questions

Can I cancel my reservation for free at Hart Hotel and receive a full refund?
Yes, Hart Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hart Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Hart Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hart Hotel?
Self-parking is free at this property.
What time is check-in at Hart Hotel?
Check-in begins at 2:00 PM.
What time is check-out at Hart Hotel?
Checkout is at noon.
Where is Hart Hotel located?
Located in the heart of Mataram, this spa hotel is within 1 mile (2 km) of Mataram Mall, Pura Meru and Mayura Park. Lombok Epicentrum Mall and Islamic Center NTB are also within 3 miles (5 km).
3.8
Good
17 reviews
5 - Excellent
5
4 - Good
7
3 - Okay
3
2 - Poor
1
1 - Terrible
1

4.0/5

Cleanliness

4.3/5

Staff & service

0.0/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for economy overnight or two.
Perfectly fine for an overnight stay. Comfortable, close to amenities and malls.
Stayed 1 night in Nov 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for short stay
Layover stay before heading to Gili. Nice shower. Friendly staff. Good value for a short stay.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Room comfort
Simple hotel
We just stayed at Hart Hotel for one night as a stop over on the way to next place. It's a cheap hotel so you can't expect too much. Friendly and helpful staff but boring neighborhood.

3/5 Okay

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Group of 4 people
The staffs are all very friendly and helpful. The rooms that we got had a moldy smell just like an old basement, the room is so dusty and the TV was not working.

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