Suite (Suite 21) | 1 bilik tidur, dihias secara berasingan

Ulasan tentang Alfama Design Suites Guesthouse

3 out of 5
Alfama Design Suites Guesthouse
Calçada de São Vicente, 68, 1º Esq e 2º Dto - Sao Vicente, Lisbon

Ulasan

6.0
Penilaian 10 - Cemerlang. 1 daripada 3 ulasan" "
Penilaian 8 - Baik. 0 daripada 3 ulasan" "
Penilaian 6 - Boleh diterima. 1 daripada 3 ulasan" "
Penilaian 4 - Lemah. 0 daripada 3 ulasan" "
Penilaian 2 - Teruk. 1 daripada 3 ulasan" "

7.4/10

Kebersihan

5.4/10

Kakitangan & perkhidmatan

2.0/10

Kemudahan

6.6/10

Keadaan hartanah & kemudahan

Ulasan

6/10 Boleh diterima

Gabrielle

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Il a été difficile d’obtenir les codes pour accéder au bâtiment. J’ai dû appeler 3-4 fois, courriels, etc. Jamais reçu les codes par courriel. La chambre est très belle ainsi que la cuisine, salon, etc. C’est très propre aussi. Cependant, les murs sont en papier et c’était très bruyant. On entendait les portes claquer, les bébés pleurer des chambres voisines... Bref, pas très reposant.
Menginap 3 malam pada Okt 2019

2/10 Teruk

Pengembara yang disahkan

Pengembara perniagaan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The property cancelled our booking at 4pm on the day of arrival via email, whilst on the plane flying there, they offered no true explanation or detail. Thankfully I was in the UK, not on the flight, I called several times, they didn’t call back or offer any adequate explanation or solution. They stated the credit card payment had been unable to process when I eventually spoke to someone. There was no issue with our bank. They offered no way to make the payment using an alternative method. Offered no way to rebook the room. Offered no explanation as why this happened and no option for an alternative hotel booking. My husband landed in Lisbon, to this news, was left stranded in the evening with no where to stay. This is worst customer service I have ever received.
Menginap 1 malam pada Okt 2019

10/10 Cemerlang

Alicia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Sep 2019