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Reviews of Hotel Seri Malaysia Lawas

3 out of 5
Hotel Seri Malaysia Lawas
Jalan Gaya, Lawas, Sarawak

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 67 reviews" "
Rating 8 - Good. 34 out of 67 reviews" "
Rating 6 - Okay. 10 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice place to stay..
Stayed 2 nights in Apr 2024

8/10 Good

Subariah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the place very much.
Stayed 1 night in Feb 2024

8/10 Good

muizzah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Quiet and cleaness,swimming pool for kids is nice...
Stayed 1 night in Feb 2024

6/10 Okay

Caroline

Stayed 1 night in Nov 2023

10/10 Excellent

Chua

Stayed 1 night in Oct 2023

10/10 Excellent

DK NORAFFIZAH

Stayed 1 night in Oct 2023

2/10 Terrible

Musa

Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Improve Service
Although it is a chain hotel in Malaysia, cannot expect much as it is in small town. When I arrived, there were not towels provided. Had to request and when asked for extra bath towel, they said there will be extra charges. Only 2 bath towels per room. No smaller towels. Even requested for hair dryer and it never was delivered to the room despite requesting for it twice. They do not provide concierge service as well so you have to drag your own luggage when you arrive. Like I mentioned, cannot expect much from a small town hotel although it is a chain hotel.
Stayed 1 night in Dec 2019

10/10 Excellent

Herlina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and conducive hotel. Friendly staff
Stayed 2 nights in Dec 2019

6/10 Okay

Syafiq Ibhar abdullah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Ezain, Miri

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay if you decided to stop by in Lawas for a couple of days.
Stayed 2 nights in Dec 2019

10/10 Excellent

SAIDATUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pillow are charged for RM1
Each bed has one pillow. Need to pay RM1 for the pillow.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkout
Stayed 2 nights in Sep 2019

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall had a pleasant stay. Just that water pressure low
Stayed 2 nights in Aug 2019

8/10 Good

Keezya Ubong

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Sharol, Miri

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly staff and comfortable to stay. Water pressure should be improve.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Feb 2019

6/10 Okay

Suhaili

Liked: Cleanliness, staff & service, room comfort
Door sound very noisy f closing
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Poor air condition
Please upgrade your aircond
Stayed 1 night in Dec 2018
Response from Izwan on 18 Dec 2018
Thank you about your complaints..We will fix it as poon as possible..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Haji Mohimin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Azimah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay.......

8/10 Good

SAMUEL, Sarawak

Liked: Staff & service
Good location to town center
Stay was comfortable but WIFI connectivity is BAD. Friendly staff
Stayed 1 night in Dec 2017

8/10 Good

Daniel, Brunei

Liked: Cleanliness, staff & service, room comfort
In lawas Town
Hotel very good. Plenty of parking space. Easy to find and close to shop, restaurant and Tamu.
Stayed 1 night in Dec 2017

6/10 Okay

Gordon

Stayed 1 night in Jul 2017

8/10 Good

Siti Akmar Khadijah

Liked: Staff & service, room comfort
Still rooms for improvement
The toilet seat was not cleaned properly. My room has kitchen smell, maybe due to the hotel's kitchen exhaust fan.
Stayed 1 night in Aug 2017

8/10 Good

Gobeinath

Liked: Staff & service, property conditions & facilities, room comfort
Best in Lawas
Friendly staff and nice sunset. Breakfast is very good.
Stayed 1 night in Jul 2017

8/10 Good

VINCENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water Pressure
Water Pressure is insufficient. The water pressure for shower should be improved further .
Stayed 2 nights in Jul 2017

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Mohsen

Liked: Staff & service
Disliked: Cleanliness
There are not many hotels in the small town of Lawas so best option to stay.
Stayed 4 nights in Jun 2017

8/10 Good

Eddie

Liked: Cleanliness, property conditions & facilities, room comfort
one of the best in Lawas town
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff helped me greatly at this hotel. I had great trouble with my phone, and the staff as well as the Manager helped me to sort my problem out and get my phone fixed. They sent me to a place in Lawas who were able to help me once they knew that the problem had been diagnosed by the Hotel staff.

8/10 Good

Othman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiance

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
good place. close to airport. food options in hotel limited to nil. good service.

8/10 Good

Rabiatul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Zakaria, JB

Liked: Staff & service
Best in Lawas
Best hotel in Lawas. Spacious room. Large conference room with acceptable facilities

8/10 Good

William, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Nice and clean hotel. Reasonable price. Friendly staff. Best choice in Lawas.

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Aircon not working, had to change room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel worth with the price.
Overall is excellent except the tv signal and channels are very disappointing. Should improve on this area. Also, during morning breakfast, big flies were seen landing everywhere on the fruits, very unhygienic and could cause customers having diarrhea. This should be looked into with immediate effect .

8/10 Good

abdul maliq, Brunei Darussalam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice n comfortable.
Big room suitable for big family. Friendly n helpful staff. Served variety morning breakfast. We really enjoy the food. Shops just a few minute walk from the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
Very nice hotel near to town and easy. Parking available and secure.

8/10 Good

lucy, kl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low quality food
The buffet breakfast is terrible. Low quality of food

8/10 Good

Chee Kon

Liked: Property conditions & facilities, room comfort
Conveient.
Good parking.

10/10 Excellent

genieve, sarawak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay for travellers
Nice and comfortable.the food are nice but please open the dining place early i.e before 7 am

8/10 Good

Marg, Perth , WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town, enjoyed view up the Lawas river
Able to walk to good cafes and have fresh local food especially fish. Able to buy fresh fruit at the market. We appreciated having friends in town to guide our choices and take us to handcrafts including beads made from the Lawas river clay.