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Pullman Kuching

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Outdoor pool
Outdoor pool
Outdoor pool
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Overview of Pullman Kuching

UNESCO Sustainable Travel Pledge

Pullman Kuching

4.5 star property

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
1a Jalan Mathies, Kuching, Sarawak, 93100

Explore the area

  • Popular LocationTun Jugah Shopping Center4 min walk
  • Popular LocationSri Srinivasagar Kaliamman Temple6 min walk
  • Popular LocationKuching City Mosque18 min walk
  • AirportKuching (KCH-Kuching Intl.)10 min drive

Choose dates to view prices

About this area

Kuching

Located in Kuching, Pullman Kuching is in the city centre. Tun Jugah Shopping Center and Riverside Shopping Complex are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Friendship Park. Golden Anniversary Bridge and Sultan Iskandar Planetarium are also worth visiting.
Visit our Kuching travel guideOpens in a new window
Map

What's nearby

  • Hills Shopping Mall - 2 min walk
  • Tun Jugah Shopping Center - 4 min walk
  • Riverside Shopping Complex - 6 min walk
  • Sri Srinivasagar Kaliamman Temple - 6 min walk
  • Kuching City Mosque - 18 min walk

Getting around

  • Kuching (KCH-Kuching Intl.) - 10 min drive

About this property

Pullman Kuching

4.5-star luxury hotel near Tun Jugah Shopping Center
This hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Pullman Kuching offers 389 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a jetted bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: MYR 52 for adults and MYR 26 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Puzzle
  • Nu Er Hong

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Terrace

Spa

  • 7 treatment rooms
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Separate bath and shower
  • Towels

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

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Kuching
Business-friendly
Business-friendly
Guest rating 4+
Guest rating 4+
Free WiFi
Free WiFi
Hotel
Hotel
4 star
4 star

Policies

Check-in

Check-in from 3 PM - noon
Express check-in

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 150.0 per night.
Cots (infant beds) are available for MYR 50.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 52 for adults and MYR 26 for children (approximately)
  • Airport shuttle fee: MYR 95 per vehicle
  • Crib (infant bed) fee: MYR 50.0 per stay
  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Kuching Pullman
Pullman Hotel Kuching
Pullman Kuching
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Kuching
Pullman Kuching Hotel Kuching

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 349 out of 907 reviews
5 - Excellent 38%
Rating 4 - Good. 372 out of 907 reviews
4 - Good 41%
Rating 3 - Okay. 115 out of 907 reviews
3 - Okay 13%
Rating 2 - Poor. 52 out of 907 reviews
2 - Poor 6%
Rating 1 - Terrible. 19 out of 907 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

3.9/5

Eco-friendliness
Write a review

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
For the price it was good value. Disappointed that Executive Lounge only open for breakfast and evening cocktails. Hotel needs some renovations especially cleaning of bedroom windows which were extremely dirty outside
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The toilet at the lobby area is at best dirty.
Stayed 1 night in Jun 2022

4/5 Good

Business traveller
Liked: Cleanliness, amenities
Good
Stayed 1 night in May 2022

1/5 Terrible

Disliked: Staff & service
I have to queue for check in for 1 hour, service is very slow, front desk is not friendly, she didn't say a word. When check in, was to the room was not available. Its 5.30pm and the room is still not available and have to wait due to fully occupancy. When i book, it does not say fully booked. Went for breakfast, was told that no breakfast but when i ask the counter during check in, i was told that breakfast is included. Have to walk to front desk and confirm back on the breakfast issue. The reason is, the staff did not key in the breakfast during check in process. The selection of breakfast is limited, no variety. I am really regret for staying this hotel. The first and the last.
Stayed 2 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed here for a few times. Everything is 4/5 for me apart from the restaurant at the lobby.. order kueh tiaw for dine in off peak hour (3pm roughly) and took more than 30mins to make with a virtually empty restaurant.. cancelled it in the end cause it was a waste of time
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice as I was easy to access to anywhere I wanted to go but I guess Pullman Kuching need to step up on their games for the room interior like for example, TV need to be bigger and more channels available to watch.
Stayed 2 nights in May 2022

4/5 Good

Liked: Cleanliness, amenities
Conveniece
Stayed 1 night in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is quite big and comfortable. But pls improve for cutlery provided in the room
Stayed 1 night in Apr 2022

5/5 Excellent

Stayed 1 night in Mar 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in and friendly staff
Stayed 3 nights in Feb 2022