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Pullman Kuching

Photo gallery for Pullman Kuching

Exterior
Terrace/patio
Property entrance
Minibar, in-room safe, desk, iron/ironing board
Daily buffet breakfast (MYR 52 per person)

Overview of Pullman Kuching

UNESCO Sustainable Travel Pledge

Pullman Kuching

4.5 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
1a Jalan Mathies, Kuching, Sarawak, 93100

Guests rated this location 8.5/10 - Very good

Explore the area

  • Popular LocationKuching City Mosque18 min walk
  • Popular LocationSouth City Park2 min drive
  • AirportKuching (KCH-Kuching Intl.)10 min drive
  • Popular LocationSarawak State Legislative Assembly19 min drive

Room options

About this area

Kuching

Located in Kuching, Pullman Kuching is in the city centre. Riverside Shopping Complex and Tun Jugah Shopping Center are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Friendship Park. Sultan Iskandar Planetarium and Sarawak Orchid Garden are also worth visiting.
Visit our Kuching travel guideOpens in a new window
Map

What's nearby

  • Riverside Shopping Complex - 3 min walk
  • Tun Jugah Shopping Center - 4 min walk
  • Kuching City Mosque - 18 min walk
  • South City Park - 2 min drive
  • Sarawak State Legislative Assembly - 19 min drive

Getting around

  • Kuching (KCH-Kuching Intl.) - 10 min drive

Restaurants

  • Topspot Food Court - 4 min walk
  • The Cottage - 2 min walk
  • No.25 Bukit Mata Seafood Centre - 4 min walk
  • Nu Er Hong
  • K11 Box Karaoke & Entertainment - 2 min walk

About this property

Pullman Kuching

4.5-star luxury hotel in a shopping district
Located close to Riverside Shopping Complex and Tun Jugah Shopping Center, Pullman Kuching provides an airport drop-off service, a poolside bar and a terrace. Indulge in a hot stone massage, a body treatment and a facial at the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with shopping on site and a cafe.
You'll also find perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), a lift and wedding services
  • Concierge services, a 24-hour front desk and luggage storage
  • A front desk safe, a banquet hall and free newspapers
  • Guest reviews say good things about the overall condition and walkable location
Room features
All 389 rooms have comforts such as 24-hour room service and jetted bathtubs, in addition to perks such as free WiFi and air conditioning. Guests reviews speak well of the spacious rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with jetted baths and free toiletries
  • Satellite channels, coffee/tea makers and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: MYR 52 for adults and MYR 26 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Puzzle
  • Nu Er Hong

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Terrace

Spa

  • 7 treatment rooms
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Separate bath and shower
  • Towels

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

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4 star
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Guest rating 4+
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Policies

Check-in

Check-in from 3 PM - noon
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150.0 per night.
Cots (infant beds) are available for MYR 50.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 52 for adults and from MYR 26 for children
  • Airport shuttle fee: MYR 95 per vehicle
  • Crib (infant bed) fee: MYR 50.0 per stay
  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Kuching Pullman
Pullman Hotel Kuching
Pullman Kuching
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Kuching
Pullman Kuching Hotel Kuching

Frequently asked questions

Does Pullman Kuching have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 21 Mar 2023, prices found for a 1-night stay for 2 adults at on 1 Apr 2023 start from RM 236.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Kuching pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Pullman Kuching?

Check-in is from 3 PM - noon.

What time is check-out at Pullman Kuching?

Checkout is at noon.

Does Pullman Kuching provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MYR 95 per vehicle applies.

Where is Pullman Kuching located?

Located in the heart of Kuching, this luxury hotel is within a 5-minute walk of Riverside Shopping Complex and Tun Jugah Shopping Center. Plaza Merdeka and Kuching Waterfront are also within 15 minutes.

Can I cancel my reservation for free at Pullman Kuching and receive a full refund?

Yes, Pullman Kuching offers free cancellation on select room rates, because flexibility matters! Please refer to Pullman Kuching cancellation policy on our site for more details about any exclusions or requirements.

Pullman Kuching Reviews

Pullman Kuching Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 364 out of 957 reviews" "
" "10 - Excellent 38%
Rating 8 - Good. 385 out of 957 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 126 out of 957 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 59 out of 957 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 23 out of 957 reviews" "
" "2 - Terrible 2%

8.2/10

Cleanliness

8.0/10

Staff & service

7.7/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kim Seong

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Pls upgrade your hotel into worldwide standard. It is not within expectation on the hotel facilities with 'Pullman' rating.

8/10 Good

Elke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has close proximity to the waterfront. It has also convenient connections to the major attractions - most a 15min car ride away. We were upgraded to a very large room. Excellent bed. Could do with a bit more closet space.
Stayed 4 nights in Feb 2023

8/10 Good

Nathan Rong De

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean and nice room Lack of shopping amenities

8/10 Good

Donald, Winnipeg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property delivers just what it promises, a good generally upscale experience. Renovations were in progress but not obtrusive. Restaurant and room service were good. Staff performed to a consistent very high level in all areas I experienced.

4/10 Poor

Thiam Chye

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Passage way is stale & unpleasant odour, needs better ventilation. Aircon setting not functioning (room too cold)

8/10 Good

Ann Shing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and toilet are very spacious. However, the toilet tiles are a bit old. I realised the room does not have writing materials such as pen, paper, envelope, note pad etc

8/10 Good

Fatima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel - perfect for business or travel stay. Very large rooms and bathtubs. Great staff. Wifi works well. Nice restaurant, enough to get you by. The location is perfect - walking distance to the waterfront and a few malls. You can easily find a nice place to eat, plus it’s a great walk

4/10 Poor

Zhi Hang

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I ordered a non-smoking room, but the smell of cigarette were still obvious in room. The air-con air outlet is dusty. The bed is too hard and not comfortable.

6/10 Okay

Hjh Norhayati

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Place excellent near waterfront shopping area using a rent car or hired taxi. The area near food court.
Stayed 3 nights in Dec 2022

4/10 Poor

Teng Cheng

Stayed 2 nights in Nov 2022