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Pullman Kuching

Photo gallery for Pullman Kuching

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of Pullman Kuching

UNESCO Sustainable Travel Pledge

Pullman Kuching

4.5 star property

4.1/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
1a Jalan Mathies, Kuching, Sarawak, 93100

Explore the area

  • Popular LocationTun Jugah Shopping Center4 min walk
  • Popular LocationSri Srinivasagar Kaliamman Temple6 min walk
  • Popular LocationKuching City Mosque18 min walk
  • AirportKuching (KCH-Kuching Intl.)10 min drive

Room options

About this area

Kuching

Located in Kuching, Pullman Kuching is in the city centre. Riverside Shopping Complex and Tun Jugah Shopping Center are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Friendship Park. Sultan Iskandar Planetarium and Sarawak Orchid Garden are also worth visiting.
Visit our Kuching travel guideOpens in a new window
Map

What's nearby

  • Riverside Shopping Complex - 3 min walk
  • Tun Jugah Shopping Center - 4 min walk
  • Sri Srinivasagar Kaliamman Temple - 6 min walk
  • Jalan Padungan - 7 min walk
  • Kuching City Mosque - 18 min walk

Getting around

  • Kuching (KCH-Kuching Intl.) - 10 min drive

About this property

Pullman Kuching

4.5-star luxury hotel in a shopping district
Take advantage of an airport drop-off service, a poolside bar and a terrace at Pullman Kuching. Indulge in a massage, a facial and a body treatment at the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also find perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), a 24-hour front desk and massage treatment rooms
  • Wedding services, a banquet hall and a front desk safe
  • A ballroom, tour/ticket information and free newspapers
  • Guest reviews say good things about the overall condition and walkable location
Room features
All 389 rooms have comforts such as 24-hour room service and jetted bathtubs, in addition to perks such as free WiFi and air conditioning. Guests reviews speak well of the size rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with jetted baths and free toiletries
  • Satellite channels, coffee/tea makers and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10 AM: MYR 52 for adults and MYR 26 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Puzzle
  • Nu Er Hong

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Terrace

Spa

  • 7 treatment rooms
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Separate bath and shower
  • Towels

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - noon
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150.0 per night.
Cots (infant beds) are available for MYR 50.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 52 for adults and MYR 26 for children (approximately)
  • Airport shuttle fee: MYR 95 per vehicle
  • Crib (infant bed) fee: MYR 50.0 per stay
  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Kuching Pullman
Pullman Hotel Kuching
Pullman Kuching
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Kuching
Pullman Kuching Hotel Kuching

Frequently asked questions

Does Pullman Kuching have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at on 2 Jan 2023 start from RMย 227.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Kuching pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Pullman Kuching?

Check-in is from 3 PM - noon.

What time is check-out at Pullman Kuching?

Checkout is at noon.

Does Pullman Kuching provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MYR 95 per vehicle applies.

Where is Pullman Kuching located?

Located in the heart of Kuching, this luxury hotel is within a 5-minute walk of Riverside Shopping Complex and Tun Jugah Shopping Center. Plaza Merdeka and Kuching Waterfront are also within 15 minutes.

Can I cancel my reservation for free at Pullman Kuching and receive a full refund?

Yes, Pullman Kuching offers free cancellation on select room rates, because flexibility matters! Please refer to Pullman Kuching cancellation policy on our site for more details about any exclusions or requirements.

Pullman Kuching Reviews

Pullman Kuching Reviews

Overall score and ratings

4.1

Very good

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 5 - Excellent. 355 out of 933 reviews" "
" "5 - Excellent 38%
Rating 4 - Good. 378 out of 933 reviews" "
" "4 - Good 41%
Rating 3 - Okay. 121 out of 933 reviews" "
" "3 - Okay 13%
Rating 2 - Poor. 56 out of 933 reviews" "
" "2 - Poor 6%
Rating 1 - Terrible. 23 out of 933 reviews" "
" "1 - Terrible 2%

4.1/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

3.7/5

Eco-friendliness

4/5 Good

Chong Siew
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big and air conditioning is just nice. Not too cold like other hotels. Nice bed

1/5 Terrible

ravil, overland park
Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is not helpful. Rooms are dirty. I will never say that again. not recommend it to anyone.
Stayed 3 nights in Nov 2022

5/5 Excellent

Eng Kiang Peter
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient and comfortable staying here. Like coming back to an old friend.
Stayed 2 nights in Oct 2022

3/5 Okay

May Yeok
Travelled with family
Liked: Staff & service
(1) Most hotel staff were helpful, prompt & courteous. (2) Room was not properly maintained & equipped for 2 guests. Flusher was faulty, items were insufficient for 2 guests. Bathroom light tripped. (3) Arm chair had a puncture on its seat and the vinyl flooring was in need of some repair. (4) The door to the linen bay or garbage area was kept open. Could see the disarray & smell the odour.
Stayed 7 nights in Aug 2022

4/5 Good

Joseph
Liked: Cleanliness, property conditions & facilities
ok
Stayed 2 nights in Aug 2022

2/5 Poor

Laurel
Business traveller
Liked: Cleanliness
Seemed understaffed and under supplied and though clean getting a little worn. Staff were friendly and did what they could but this really isnโ€™t an efficient operation post Covid
Stayed 2 nights in Aug 2022

3/5 Okay

Rashidah
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish better breakfast option. Sound proofing - fail (can here from outside or water tap open in other room). Enjoy the gym. The hospitality of staff better (the best) compare to other hotel (just visited Hyaat KK, Sabah)- their hospitality are the best in Malaysia...
Stayed 2 nights in Aug 2022

3/5 Okay

Jennifer
Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was spacious and the view from the room was stunning. However the Airconditioning wouldn't adjust to a more ambient temperature and we literally froze for the few days we stayed there. This was exacerbated by only luke warm water in the shower no matter how long I ran it. The two combined did not make a pleasant stay.
Stayed 2 nights in Jul 2022

1/5 Terrible

Verified traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel
We booked the hotel stay for weekend gateway and we thought that itโ€™s a five-star hotel in Kuching. But the experience was horrible, the hotel is old and the corridor was full of weird smell. When we check out the next day, we waited for more than 15 minutes to check out.
Stayed 1 night in Jul 2022

3/5 Okay

Marcus, Shah Alam
Business traveller
Liked: Cleanliness
Building is old and the buffet breakfast was horrible.
Stayed 2 nights in Jul 2022