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Pullman Kuching

Star Rating
4.5 out of 5

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
View from Room

Guest reviews

4.1/5 Very Good
887 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

1a Jalan Mathies, Kuching, Sarawak

Explore the area

Popular LocationHills Shopping Mall2 min walk
Popular LocationTun Jugah Shopping Center4 min walk
Popular LocationRiverside Shopping Complex6 min walk
AirportKuching (KCH-Kuching Intl.)10 min drive

Choose dates to view prices

  • Deluxe Room

    Photos of Deluxe Room

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room

  • Superior Room

    Photos of Superior Room

    4.4/5 guest room rating

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Room

  • Superior Room

    Photos of Superior Room

    4.4/5 guest room rating

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Room

  • Deluxe Room

    Photos of Deluxe Room

    3.8/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room

  • Family Room

    Photos of Family Room

    4.2/5 guest room rating

    Room amenities

    • 51 sq m
    • City view
    • Sleeps 3
    More detailsFamily Room

  • Executive Room

    Photos of Executive Room

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 2
    More detailsExecutive Room

  • Executive Suite

    Photos of Executive Suite

    5/5 guest room rating

    Room amenities

    • 76 sq m
    • City view
    • Sleeps 2
    More detailsExecutive Suite

  • Executive Room

    Photos of Executive Room

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 2
    More detailsExecutive Room

  • Superior Room, 1 King Bed (Executive Floor)

    Photos of Superior Room, 1 King Bed (Executive Floor)

    5/5 guest room rating

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Room, 1 King Bed (Executive Floor)

About this area

Kuching

Located in Kuching, Pullman Kuching is in the city centre. Tun Jugah Shopping Center and Riverside Shopping Complex are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Friendship Park. Golden Anniversary Bridge and Sultan Iskandar Planetarium are also worth visiting.

Visit our Kuching travel guide
Map
Popular Location

What's nearby

  • Hills Shopping Mall - 2 min walk
  • Tun Jugah Shopping Center - 4 min walk
  • Tua Pek Kong - 6 min walk
  • Riverside Shopping Complex - 6 min walk
  • Sri Srinivasagar Kaliamman Temple - 6 min walk

Getting around

  • Kuching (KCH-Kuching Intl.) - 10 min drive

Restaurants

  • Where to eat
  • Puzzle โ€“ Serves breakfast, lunch and dinner.
  • Nu Er Hong โ€“ Serves lunch and dinner.

About this property

Pullman Kuching

4.5-star luxury hotel near Tun Jugah Shopping Center
This hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 389 rooms boast jetted bathtubs, and offer free WiFi and 24-hour room service. Guests will also find satellite TV, minibars and separate bathtubs and showers.
Pullman Kuching offers 389 forms of air-conditioned accommodation with minibars and a safe. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a jetted bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Enhanced cleanliness are washed at 60ยฐC or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10 AM: MYR 52 for adults and MYR 26 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 1 meeting room
  • Business centre
  • Conference space

Outdoors

  • Terrace

Spa

  • 7 treatment rooms
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Separate bathtub and shower

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • In-room massage
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and noon
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 150.0 per night.
Cots (infant beds) are available for MYR 50.0 per stay

Payment types at the property

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 52 for adults and MYR 26 for children (approximately)
  • Airport shuttle fee: MYR 95 per vehicle
  • Crib (infant bed) fee: MYR 50.0 per stay
  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
    • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) and Bureau Veritas (Accor Hotels) guidelines.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Pullman Kuching and receive a full refund?
Yes, Pullman Kuching offers free cancellation on select room rates, because flexibility matters! Please refer to Pullman Kuching cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Pullman Kuching?
As of 12 Jul 2020, prices found for a 1-night stay for 2 adults at Pullman Kuching on 23 Jul 2020 start from RM194, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pullman Kuching?
This property doesn't offer parking.
What time is check-in at this property?
Check-in is from 3 PM to noon.
What time is check-out at Pullman Kuching?
Checkout is at noon.
Does Pullman Kuching provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport. A fee of MYR 95 per vehicle applies.
Where is this property located?
Located in the heart of Kuching, this luxury hotel is within a 10-minute walk of Tun Jugah Shopping Center and Riverside Shopping Complex. Plaza Merdeka and Kuching Waterfront are also within 15 minutes.

Guest reviews

Overall score and ratings for Pullman Kuching

4.1
Very Good
887 reviews
5 - Excellent
340
4 - Good
364
3 - Okay
114
2 - Mediocre
52
1 - Poor
17
4.1
Cleanliness
4.0
Service and Staff
3.9
Amenities
4.0
Property condition

1/5

GC, Australia
Travelled with partner
23 Mar 2020
  • Disliked: Staff & service, amenities, property conditions & facilities

Asking for an extra chair or cutlery is difficult, expect to wait over 10 minutes even when the hotel is in lockdown and there arent many guests at all. The cutlery will need to be washed, every time we received the bowls, spoon or forks, it was always dirty. Bottled water not replenished in the room and when you go to the lobby to ask for some water, you can also wait for over 10 minutes for the water. Bathroom is outdated and old, needs refurbishment, expect the water for shower to be warm after 15 minutes of turning the tap on.

Stayed 4 nights in Mar 2020

4/5 Good

Haziman
Business traveller
11 Mar 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overall is good, only the location a little bit far from shopping area

Stayed 2 nights in Mar 2020

4/5 Good

Sue
8 Mar 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, bed comfortable, view great especially night time, breakfast ok, good location, pool nice.

Stayed 5 nights in Mar 2020

4/5 Good

Verified traveller
Business traveller
7 Mar 2020
  • Liked: Cleanliness, property conditions & facilities, room comfort
Excellent room, food sucks real bad!

The lobby was modernly designed with excellent natural lighting coming from the sun. I wasnโ€™t greeted with a smile as I was checking in,although it would be nice for the front desk to just say good morning or even a hi. The room was gorgeous and super comfortable and very clean. After settling in, I decided to have a light meal or early lunch at the restaurant below (where they serve breakfast), and I ordered a simple Malaysian dish which is their special fried rice. It took almost 1 hour for them to prepare the meal and when it arrived, I would expect it to be breathtakingly delicious, but instead it was the most HORRIBLE food I have ever tasted in a 4-5 star hotel! The rice was cold, hard to chew or even to swallow it! The satay was chewy, and soooooo oily! I had to eat them as I was too tired from the travel to even go out and eat. Even the coffee was horrible! I did not even have their breakfast the next morning, as I donโ€™ t want it to spoil my day. Overall, my stay was comfortable but do not eat anything from their kitchen...better go out and eat out.

Stayed 1 night in Feb 2020

4/5 Good

Jennet, Kuching
Travelled with family
2 Mar 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities

Pleasant overnight stay

Stayed 1 night in Feb 2020