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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Guest reviews

4.4/5 Excellent
335 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Laundry
  • Room service
  • Housekeeping

Map

Explore the area

Popular LocationTun Jugah Shopping Center3 min walk
Popular LocationRiverside Shopping Complex4 min walk
Popular LocationHills Shopping Mall6 min walk
AirportKuching (KCH-Kuching Intl.)10 min drive

Choose dates to view prices

  • Standard King Room, No Windows

    4.1/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 3
    More detailsStandard King Room, No Windows
  • Superior King Room

    4.8/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
    More detailsSuperior King Room
  • Deluxe Twin Room

    4.3/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsDeluxe Twin Room

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Kuching

Located in Kuching, Imperial Riverbank Hotel Kuching is in the city centre. Travellers who have shopping on the agenda can visit The Spring and Vivacity Megamall, while those looking for another kind of activity may want to check out Kuching Waterfront. Sultan Iskandar Planetarium and Golden Anniversary Bridge are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

Visit our Kuching travel guide
Map
Popular Location

What's nearby

  • Tun Jugah Shopping Center - 3 min walk
  • Riverside Shopping Complex - 4 min walk
  • Hills Shopping Mall - 6 min walk
  • Tua Pek Kong - 6 min walk
  • Sri Srinivasagar Kaliamman Temple - 9 min walk

Getting around

  • Kuching (KCH-Kuching Intl.) - 10 min drive

Restaurants

  • Where to eat
  • Riverside Cafe – Café offering local and international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Imperial Riverbank Hotel Kuching

3-star hotel, walk to Kuching Waterfront
A restaurant, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and a reception hall. All 109 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and room service (during limited hours) are standard, as are LED TVs with satellite channels.
Imperial Riverbank Hotel Kuching offers 109 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. LED televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant
  • Room service available

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer (on request)
  • Shower

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.

Frequently asked questions

Can I cancel my reservation for free at Imperial Riverbank Hotel Kuching and receive a full refund?
Yes, Imperial Riverbank Hotel Kuching offers free cancellation on select room rates, because flexibility matters! Please refer to Imperial Riverbank Hotel Kuching cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Imperial Riverbank Hotel Kuching?
As of 8 Jul 2020, prices found for a 1-night stay for 2 adults at Imperial Riverbank Hotel Kuching on 10 Jul 2020 start from RM109, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
This hotel doesn't offer parking.
What time is check-in at this property?
Check-in begins at 2 PM.
What time is check-out at this hotel?
Checkout is at noon.
Where is Imperial Riverbank Hotel Kuching located?
Located in the heart of Kuching, this hotel is within a 10-minute walk of Tun Jugah Shopping Center and Kuching Waterfront. The Spring is 2.3 mi (3.6 km) away.

Guest reviews

Overall score and ratings for Imperial Riverbank Hotel Kuching

4.4
Excellent
5 - Excellent
166
4 - Good
140
3 - Okay
23
2 - Mediocre
5
1 - Poor
1
4.4
Cleanliness
4.5
Service and Staff
4.1
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff Steve went out of his way to make my trip enjoyable happened to be here when the travel restrictions were put in place and staff was very helpful in explaining what was going on

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended

Very good hotel.Staff very helpful. Great location on waterfront.Bus and ferry stop immediately adjacent. Good asian choices for breakfast, not so .much western but more than adequate.Some traffic noise depending on room

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

This is a well managed hotel on the waterfront. Staff are great, good location bang on waterfront with bus stop,ferry and mall right outside. Good choice of eateries close by. Highly recommended.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best location and value for money

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast in one of the reason for me in this hotel but quite disappointing for declining in the quality in recent years, even though very limited variety but I satisfied with the taste. Been here since 2018 and occasionally check in here until today. Now, the taste quite poor like they hiring new chef or what, I am not sure. However the room service was magnificent with reasonable price. Moreover, there was also declining in room cleanliness especially in toilet area. I love this hotel, this is one of my favorite place to stay in city center so I do hope that this hotel will improve.

Stayed 2 nights in Feb 2020
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