Hotel Dekat Laser Warfare

"Great service throughout my stay and immediately from booking. The staff were extremely helpful and exceeded my needs. They were polite, with great communication skills. I had a nice, clean room with my own bathroom, and a pleasant, quiet stay."

"Only thing l feel is that the pillows are very hard and uncomfortable "

"The air conditioner was not working and never got fixed"

"Staff are always welcoming and kind. Room was brilliant, clean and comfy. Can’t fault the place. "

"Not enough plug sockets Not really spacious especially if in a wheelchair"

"There was no microwave in the room, and they could not accommodate the guests by putting one in the reception area. They kept giving excuses while other hotels in the area like holiday inn have microwave in their rooms. They refused to clean the room while staying for 5 days. Never stay here again."

"Property was dirty, looks nothing like the pictures on display. Had to leave due to the cleanliness "

"I booked the hotel for 1 night. When i arrived at the hotel it was completely nasty. The fridge was dirty, the bathroom had hair in it, the beds had orange spots with hair on them. I didnt stay for the night i instantly booked a new hotel, the travelodge it was amazing! I expect a full refund on that hotel i couldn‘t even stay for the night. Horrible experience.."

"Hotel didn’t look anything like the photos shown!! 1st room was greeted in the bed with ants! To be told at reception they would “upgrade” me!! Upgraded room was no better! Shower seal was green! Splats all over the carpet! Everything about it was awful!! "

"Laura and the manager were awesome!"

"Nothing to complain about"

"The room I booked and showered on the page that’s not the room I was given . Also it was relatively dusty and I to clean it myself before I could sleep in it . I believe the cleaners can do way better . Thank you "

"Excellent food in the restaurant and very helpful staff"

"Comfortable room with en suite shower room. Clean and spacious. In town so close to shops and entertainment. Close to transport links for Excel Exhibition centre and west end. Market day on a Friday."

"clean room nothing special"