Hotel Dekat Laser Warfare

"Great service throughout my stay and immediately from booking. The staff were extremely helpful and exceeded my needs. They were polite, with great communication skills. I had a nice, clean room with my own bathroom, and a pleasant, quiet stay."

"Room clean unfortunately broken floor tiles in bath with some repair Room a bit bashed about "

"The air conditioner was not working and never got fixed"

"Not enough plug sockets Not really spacious especially if in a wheelchair"

"Staff are always welcoming and kind. Room was brilliant, clean and comfy. Can’t fault the place. "

"Hotel didn’t look anything like the photos shown!! 1st room was greeted in the bed with ants! To be told at reception they would “upgrade” me!! Upgraded room was no better! Shower seal was green! Splats all over the carpet! Everything about it was awful!! "

"Laura and the manager were awesome!"

"Property was dirty, looks nothing like the pictures on display. Had to leave due to the cleanliness "

"I booked the hotel for 1 night. When i arrived at the hotel it was completely nasty. The fridge was dirty, the bathroom had hair in it, the beds had orange spots with hair on them. I didnt stay for the night i instantly booked a new hotel, the travelodge it was amazing! I expect a full refund on that hotel i couldn‘t even stay for the night. Horrible experience.."

"Doesn’t have a bar or full time reception"

"There was no microwave in the room, and they could not accommodate the guests by putting one in the reception area. They kept giving excuses while other hotels in the area like holiday inn have microwave in their rooms. They refused to clean the room while staying for 5 days. Never stay here again."

"Arrived at hotel and waited a while for reception then booked in and directed to room which was clean . In the morning realised only 1 towel in the room and no mat for shower this was corrected the next day following a word with reception. On day 2 no milk for tea or coffee."

"Comfortable room with en suite shower room. Clean and spacious. In town so close to shops and entertainment. Close to transport links for Excel Exhibition centre and west end. Market day on a Friday."

"The whole hotel smelt of cannabis and smoke. the bedroom was even worse, so bad that I had to leave at 1am as I was struggling to breathe in it. If your asthmatic or dont like the very strong smell of smoke I would avoid at all costs. The bedding stank of smoke and couldnt sleep on the pillows as was so bad"

"Excellent food in the restaurant and very helpful staff"