Hotel Dekat Lake Hayes

"Pulling up to this estate feels like you are in a movie! The building and rooms are so gorgeous and well maintained, we felt like royalty! Especially the breakfast, it was incredible and the best included breakfast of any hotel I have been to! "

"the entire property is so good we stayed for 3nights , really love it"

"Room was clean and amenities were good. It was nice that the hotel was adjacent to the bus stop for an easy commute to the airport or Queenstown shops."

"The room was well prepared and ready when we arrived. Breakfast was excellent, the scrambled eggs on toast was much appreciated, as was the accommodation of my coeliac partner."

"We had a great 3 nights in a lovely spacious room with nice decor & and outdoor area. We walked into the town (15 minutes) each morning for coffee. Our only complaint would be that servicing the room didn’t seem to include any cleaning or making of the bed, just fresh towels if requested. This was despite having a service request sign to hang on the door. It seemed strange to us & compared to other motels we've stayed at."

"I enjoyed my stay. Although parking was quite tight. I also was disappointed, because I had an EV, that I wasn't informed that there were charging points available. I only found these by chance. Great location, just put of Queenstown. But nice and close to Airport and good shops nearby. Apartment was well stocked with cutlery."

"Great location , property has all you need , rooms clean and spacious with all facilities you need . Hotel staff friendly ."

"Awesome view, easy check in and out. Clean and tidy, made me feel comfortable."

"Good reception service. Willingness to help. "

"beds not comfortable, with the room service sometimes just forgetting to give us our complementary stuff, and no exhaust fans or anything in the bathroom to circulate air, the food options are small and limited"

"Beautiful room in a beautiful location. The room was very luxurious and well equipped, you couldn't ask for any more. The only negative would be if you only offer a King bed have a King mattress not two singles together with a topper covering the join The staff were very helpful and friendly"

"Issues with our room, the kitchen & bathroom floor was dangerously slippery, the bathroom door latch did not work, so the door could not be securely latched closed. A glass jug of water was in the fridge frozen solid & broken. When I went to advise reception upon check out they were on the Ph & I couldn't wait any longer to let them know"

"The staff were extremely helpful and friendly especially the front desk concierge and the food and beverage lady that looks after breakfast service. Would definitely return to be a guest."

"Our stay was spectacular! This place is beautiful! Super friendly staff. Great location! We did not want to leave. The views were the best! Perfection!"

"Fantastic property, we stay here regularly."

"Beautiful view, high level finish in all areas. Shower and bathroom were incredible. Beds really comfortable. Top end kitchen. Only complaint would be that the noise from the flat above was not insulated against at all. This disrupted us on a few occasions. "